Kirjahaku

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm?€?s performance through innovation. Focusing on the professional services sector, the book highlights process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. Detailed techniques such as the use of lean, process mapping, waste identification, service experience mapping and value profiling are explained, drawing on the author's extensive experience in working with leading law, business service and consulting firms to create measurable improvements.With case studies to illuminate the challenges of driving major improvement through innovation, this book is valuable reading for leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services.

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. Focusing on the professional services sector, the book highlights process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. Detailed techniques such as the use of lean, process mapping, waste identification, service experience mapping and value profiling are explained, drawing on the author's extensive experience in working with leading law, business service and consulting firms to create measurable improvements.With case studies to illuminate the challenges of driving major improvement through innovation, this book is valuable reading for leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services.

Features 20 walks suitable for all abilities.

Designated a National Park in 1952, the North York Moors include the largest area of heather upland in England, rising from the Vale of York and continuing to the North Sea coast where dramatic cliffs expose the geology that shaped this unique environment.

The 40 moderate walks in this collection from award winning publisher Pocket Mountains highlight the very best the area has to offer and include adventures in the Yorkshire Dales. Many routes make use of sections of established long-distance trails such as the Pennine Way and the Dales Way.

Don't underestimate Lancashire! Although it is one of the UK's most populous counties, it is also largely a rural one, including no less than three Areas of Outstanding Natural Beauty and abutting the Pennines, Dales and Lake District, There is a huge variety of contrasting and inspiring walking country, from the coast to hills and from forests to moors. This collection of 40 favourite walks offers a remarkable range of excellent walking opportunities.