Kirjahaku

This book provides evidence that telemarketing is one of the most effective B2B marketing channels. I was a late convert to the benefits of B2B telemarketing. In common with many marketing executives, I was unsure if it was part of the sales or marketing department - and like many of my colleagues, I thought it seemed a bit old-fashioned. The transformation came when I witnessed first-hand the power of telemarketing when it is done well, and recognised when I had been on the receiving end of a good sales call. All of this, combined with four years as Marketing Director of a telemarketing agency, drove me to write this book and redress the balance. I want to give CEOs and marketing/sales executives the evidence they need to make informed decisions about a potent tool.

The collapse of the Soviet Union has engendered one of the most momentous and critical regional transformations of our tiomes through the formation and development of the post-Soviet states. This book explores the politics of post-Soviet transition and the problems which will continue to face these states well into the twenty-first century, as they struggle towards democracy, market reform, ethnic co-existance and integration into a new geoplolitical post-Cold War world order.Richly illustrated with examples drawn from Russian and other post-Soviet primary sources, the author focuses on three broad themes of transition. Firstly, the progression from colonialism to post-colonialism and the consquences of such changes on national identity and the redefinition of national homeland. Secondly, the movement away from totalitarian rule and the factors which both facilitate and challenge the prospects of a democratic future. Thirdly, the process of securing a successful place in the global capitalist economy.

Contemporary democracies are frequently criticized for failing to respond adequately to environmental problems and our political institutions are often charged with misrepresenting environmental values in decision-making processes. In this innovative volume, Graham Smith argues that the enhancement and institutionalisation of democratic deliberation will improve reflection on the wide range of environmental values that citizens hold. Drawing on theories of deliberative democracy, Smith argues that institutions need to be restructured in order to promote democratic dialogue and reflection on the plurality of environmental values. Deliberative Democracy and the Environment makes an important contribution to our understanding of the relationship between democratic and green political theory. Drawing on evidence from Europe and the United States, it systematically engages with questions of institutional design.

Contemporary democracies are frequently criticized for failing to respond adequately to environmental problems and our political institutions are often charged with misrepresenting environmental values in decision-making processes. In this innovative volume, Graham Smith argues that the enhancement and institutionalisation of democratic deliberation will improve reflection on the wide range of environmental values that citizens hold. Drawing on theories of deliberative democracy, Smith argues that institutions need to be restructured in order to promote democratic dialogue and reflection on the plurality of environmental values. Deliberative Democracy and the Environment makes an important contribution to our understanding of the relationship between democratic and green political theory. Drawing on evidence from Europe and the United States, it systematically engages with questions of institutional design.

Can we design institutions that increase and deepen citizen participation in the political decision making process? At a time when there is growing disillusionment with the institutions of advanced industrial democracies, there is also increasing interest in new ways of involving citizens in the political decisions that affect their lives. This book draws together evidence from a variety of democratic innovations from around the world, including participatory budgeting in Brazil, Citizens' Assemblies on Electoral Reform in Canada, direct legislation in California and Switzerland and emerging experiments in e-democracy. The book offers a rare systematic analysis of this diverse range of democratic innovations, drawing lessons for the future development of both democratic theory and practice.

Can we design institutions that increase and deepen citizen participation in the political decision making process? At a time when there is growing disillusionment with the institutions of advanced industrial democracies, there is also increasing interest in new ways of involving citizens in the political decisions that affect their lives. This book draws together evidence from a variety of democratic innovations from around the world, including participatory budgeting in Brazil, Citizens' Assemblies on Electoral Reform in Canada, direct legislation in California and Switzerland and emerging experiments in e-democracy. The book offers a rare systematic analysis of this diverse range of democratic innovations, drawing lessons for the future development of both democratic theory and practice.

This book provides a comprehensive and detailed examination of the successes and failures of federalism in a diverse range of multi-ethnic polities and societies.It offers excellent coverage of the experiences of a wide range of contemporary states with specially commissioned contributions from established authorities.An introductory chapter introduces the reader to the nature of federations, the political philosophies that underpin federalism, the characteristics of federal formations, and highlights some of the theories as to why this system of government has failed in some cases to provide ethno-regional stability. A concluding chapter draws upon the findings and examines the prospects for federalism in the light of the acceleration towards greater economic interdependency and local political fragmentation, in the post-Cold War world.

"Can you hear a dog barking?" Blake asked."That's not a dog barking I think the barking owls have come back to the farm for the summer," Blake's father said.

An original blending of literary and film studies which seeks to dissolve barriers between the two disciplines. Offers a new reading of Dickens from the perspective of film, technology and visuality. Proposes a new reading of the emergence of film in the light of social and industrial transformations. Suggests that Dickens was one of the forces which contributed to the appearance of film towards the end of the nineteenth century.

This book provides a comprehensive and detailed examination of the successes and failures of federalism in a diverse range of multi-ethnic polities and societies. It offers excellent coverage of the experiences of a wide range of contemporary states with specially commissioned contributions from established authorities. An introductory chapter introduces the reader to the nature of federations, the political philosophies that underpin federalism, the characteristics of federal formations, and highlights some of the theories as to why this system of government has failed in some cases to provide ethno-regional stability. A concluding chapter draws upon the findings and examines the prospects for federalism in the light of the acceleration towards greater economic interdependency and local political fragmentation, in the post-Cold War world.

Our democracies repeatedly fail to safeguard the future. From pensions to pandemics, health and social care through to climate, biodiversity and emerging technologies, democracies have been unable to deliver robust policies for the long term. In this book, Graham Smith asks why. Exploring the drivers of short-termism, he considers ways of reshaping legislatures and constitutions and proposes strengthening independent offices whose overarching goals do not change at every election. More radically, Smith argues that forms of participatory and deliberative politics offer the most effective democratic response to the current political myopia, as well as a powerful means of protecting the interests of generations to come.

Our democracies repeatedly fail to safeguard the future. From pensions to pandemics, health and social care through to climate, biodiversity and emerging technologies, democracies have been unable to deliver robust policies for the long term. In this book, Graham Smith asks why. Exploring the drivers of short-termism, he considers ways of reshaping legislatures and constitutions and proposes strengthening independent offices whose overarching goals do not change at every election. More radically, Smith argues that forms of participatory and deliberative politics offer the most effective democratic response to the current political myopia, as well as a powerful means of protecting the interests of generations to come.

The woman's limbs were so thin; the skin on her arms as translucent as tracing paper. Around her neck lay a faint string of purple bruises. In one so frail, darker, angrier marks might be expected but Beth knew the bruising would have stopped the moment her heart stopped beating. When a hiker finds the body of a woman by the shores of Lake Ullswater, the police are put on high alert. Felicia Evans was known to be a tough character, but who would have strangled her? Detective Beth Young quickly spots the links to three cold cases. Three women strangled and discarded in the stunning, wild hills of the Lake District. As Beth begins tracking down witnesses, the team receives an anonymous letter claiming the charming mayor of Carlisle is behind the murders. There's pressure from the top to clear his name. But Beth is determined to find the truth no matter whose feathers she ruffles in the process. Beth knows the clock is ticking. The killer is hunting again. And it's down to her to find who's responsible before another woman becomes his prey... A gripping edge-of-your-seat thriller from bestselling author Graham Smith, perfect for fans of Joy Ellis, LJ Ross, and J.R. Ellis. Readers are loving A Body in the Lakes: 'Boy did I love every minute of it ... Everything that a true crime junkie wants and needs to satisfy that craving of thrills and chills... A Body In The Lakes is a dark and brooding read that totally held me captive. Parts chilled me to the core whilst other parts caught me off guard, causing an array of emotions. British crime writing at its best.' By the Letter Book Reviews, 5 stars 'If I was to sum up in 3 words: Exciting, spine-tingling and unpredictable. It had me on the edge of my seat at times, especially when we got a glimpse into the killer's mind, and it literally kept me guessing until the very end.' Booked up Girl 'A thrilling edge of your seat story.' Star Crossed Reviews, 5 stars 'Excelled all expectations and this is a series that is right up there with my favourites... The book is set in one of my favourite places the Lake District with its beautiful scenery but the storyline is gruesome, disturbing and complex.. A gripping, fast paced thriller that grabs all your attention and doesn't let go, it's a real whodunnit and I would urge you not to miss it. Highly recommended.' Goodreads reviewer, 5 stars 'Once I started this book I didn't want it to finish, it's a great read and a must for crime thriller fans.' Goodreads reviewer, 5 stars 'Action packed, gritty, grisly in parts but also with some humour...and with a nail-biting build-up of tension this novel delivers on all counts for me. Great characterization and skilfully woven plot strands all add up to a captivating and very enjoyable read. Loved it and comes highly recommended.' Goodreads reviewer, 5 stars 'Plenty of red herrings and twists kept my brain engaged.' Chapter in my Life, 5 stars

'A crucial, riveting polemic in support of one of the most precious things humanity has built - democracy itself' OWEN JONES'Graham Smith shows what fools our rotten constitution makes of us, with a monarch as emblem of a country beset by nepotism, backhanders, chumocracy and inherited privilege. Read and rebel!' POLLY TOYNBEEWe're constantly told the same things about the monarchy:But the monarchy is good for tourism..It isn't! Evidence points to some royal weddings actually having a negative impact on inbound tourism.But the monarchy makes a big difference to charity..Of the approx. 1,200 charities with a royal patron, 74% had no contact with their patron during the preceding year.But everyone loves the monarchy..A January 2023 poll showed support for the monarchy is down 55 percent.It's wrong in principle and it doesn't work in practice. It doesn't have to be this way.They say Britain should be proud to have the mother of parliaments, to be a shining beacon of democracy and an example to other nations. But there's an elephant in the room.At the heart of power is a single family. They weren't elected but they live off the public purse. They aren't accountable to anyone, and yet between them they are privy to more government secrets than many cabinet ministers. Divinely appointed using a special hat, the head of the family is your superior, you his subject. Apparently he is guardian of our constitution - but we're also told he wouldn't dream of interfering in politics.If you accept the monarchy, you must accept the moral compromise that comes with it, from its erosion of the principle of equality to the secret interference in our laws. But the good news is that we don't have to accept it. True democracy is within our reach.

Kart racing is a useful first step on the ladder to becoming a professional racing driver, teaching essential skills of track strategy, vehicle set-up and positive mindset. Many top drivers continue to enjoy karting for fun and fitness.

This meticulously researched, illustrated book contains a full account of the part played by Norfolk's airfields during World War II. The book describes the history of each airfield - RAF or USAAF - and highlights the major wartime operations and the many and varied aircraft that comprised the operational squadrons. Numbered among these are the Blenheim, Boston, Spitfire, Hurricane, Wellington, Stirling, Lancaster, Liberator and Flying Fortress. The subject is brought vividly to life with evocative accounts, alongside photos of the airmen themselves and their aircraft. An American pilot serving in Norfolk during the Second World War once commented, 'I guess if you just switch off and glide, you're more likely to have gotten on an airfield than in any other place.' Norfolk's geography meant that it became home to no less than 37 airfields by the end of the war. These, and the airmen who flew from them, made an immense contribution both to the defence of Britain and later, more significantly, to the air war in Europe, as the allied air forces flew increasingly large concentrations of bombers into the smoke-filled skies above Germany. The effects of the war on the daily lives of the people of Norfolk and the dangers they endured, including the 'Baedeker' raids on Norwich in April 1942, are also detailed. Graham Smith's action-packed book will appeal equally to aviation enthusiasts and to anyone with an interest in Norfolk's wartime history.