In recent years we have seen an unacceptable increase in human-inflicted violence: people going berserk, seemingly out of nowhere and (only on the surface) for no reason. The hideous images are seared in our memory. Tragically, health-care workers on the front lines are not immune. In their daily work they have been victims of homicides, hostage-takings, robberies, physical and sexual assaults, and psychological trauma of all kinds. This jargon-free book is for them in a special hardcover edition for collections also.