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1000 tulosta hakusanalla Robert Service

The Financial Services Sourcebook

The Financial Services Sourcebook

Robert Cunnew; Alison Scammell

Routledge
2017
sidottu
Provides a first port of call for those seeking information sources in a sector that has undergone tremendous change in recent years. Includes information on banks and building societies, insurance companies, investment funds and pension funds.Highlights essential reference works, consumer information, career guides, technical reports, official publications, market and company research, product information and electronic resources. Identifies the most appropriate sources and provides assistance in choosing between competing items and provides an overview of significant international sources
Opportunities in Your Own Service Business

Opportunities in Your Own Service Business

Robert McKay

McGraw-Hill Professional
2007
nidottu
Choose your own adventure, and be your own boss!Get started in a career that has a future and is financially rewarding. Opportunities in Your Own Service Business provides you with a complete overview of the job possibilities, salary figures, and experience required to enter the service industry field.This career-boosting book will help you:Determine the specialty that's right for you, from catering to innkeeping to tax consultingAcquire in-depth knowledge of running your own service businessFind out what kind of salary you can expectUnderstand the daily routine of your chosen fieldFocus your job search using industry resourcesEnjoy a great career as a:Travel agent • Franchisor • Painter • Child-care worker • Interior decorator
Perfect Phrases for Customer Service, Second Edition

Perfect Phrases for Customer Service, Second Edition

Robert Bacal

McGraw-Hill Professional
2011
nidottu
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for:Defusing bad situations before they get worseHandling complaints patiently and professionallySatisfying customers and increasing salesBuilding long-term relationships with important customers
Dimensions of Law in the Service of Order

Dimensions of Law in the Service of Order

Robert Stanley

Oxford University Press Inc
1993
sidottu
A sophisticated and accessible application of the newest theoretical work in public-policy history and legal studies, this book is a detailed account of how a permanent income tax was enacted into law in the United States. The tax originated as an apology for the aggressive manipulation of other forms of taxation, especially the tariff, during the Civil War. Levied with very low rates on a small proportion of the population and raising little revenue, the early tax was designed to preserve imbalances in the structure of wealth and opportunity, rather than to ameliorate or abolish them, by strengthening the status quo against fundamental attacks by the political left and right. This book shows that the early course of income taxation was more clearly the product of centrist ideological agreement, despite occasional divergences, than of "conservative-liberal" allocative conflict.
Conducting International Research and Service Collaborations

Conducting International Research and Service Collaborations

Robert B. McCall; Christina J. Groark

Routledge
2021
nidottu
Conducting International Research and Service Collaborations: Tips, Threats, and Triumphs provides academic researchers, as well as non-profit and private professionals, with much-needed guidance on how to plan, implement, and manage international research and intervention projects. Accessibly written and illustrated throughout with examples and case studies of projects from Robert B. McCall and Christina J. Groark's wide-ranging and decades-long experience of cross-border collaborations, this book outlines how to prepare for and ensure success of cross-border research projects and interventions, how to embrace unique circumstances you may encounter, and what to do if things go wrong. Each chapter covers a general domain of concerns, advice, and lessons learned in conducting international collaborative projects followed by concrete illustrations that pertain to them. Key topics covered include launching projects and working with stakeholders, travelling and living abroad, cultural considerations, planning and funding, administrative issues, dealing with crises, and successfully implementing and disseminating findings effectively. This comprehensive guide is ideal for researchers and project managers – from large, global organizations to small NGOs, human services, private industry, and other fields embarking on such projects, as well as university students and academics.
Product Development For The Service Sector

Product Development For The Service Sector

Robert Cooper; Scott Edgett

Basic Books
1999
sidottu
As the lines between products and services become less and less distinct, many managers and consultants advocate that manufacturing companies learn to think like the service sector,get close to the customer, offer multi-dimensional solutions, provide high-quality support. But in today's highly competitive and constantly changing marketplace, managers in service industries, such as banking, insurance, financial services, utilities, and retailing, can benefit enormously by thinking like manufacturers,employing a rigorous product development model to create and test new offerings, develop the most promising ones, and see them to market successfully. In Product Development for the Service Sector, product development experts Cooper and Edgett draw from their extensive research, teaching, and consulting experience to offer service sector executives and managers a comprehensive overview of the principles of product development and how they can be successfully applied in any service industry.
Smokejumpers of the Civilian Public Service in World War II
This is the story of Civilian Public Service smokejumpers, who battled against dangerous winds, searing heat, and devastating fires from 1943 until 1945. Fewer than 300 World War II conscientious objectors served their country in this fashion, operating out of CPS bases in Montana, Idaho, and Oregon. But that small band of men helped to keep alive Forest Service operations in the Pacific Northwest and thus sustained a program to fight potentially crippling fires. When the war ended, CPS smokejumpers, like millions of World War II combat soldiers, were "ushered out" of wartime service. Some, like many returning GIs, encountered difficulties in adjusting to civilian life. Nevertheless, the one-time smokejumpers often went on to make other remarkable contributions to their communities, their nation, and the world.
Who Pays for Universal Service?

Who Pays for Universal Service?

Robert W. Crandall;

Brookings Institution
2000
nidottu
"In virtually every country, the price of residential access to the telephone network is kept low and cross-subsidized by business services, long distance calling, and various other telephone services. This pricing practice is widely defended as necessary to promote ""universal service,"" but Crandall and Waverman show that it has little effect on telephone subscriptions while it has major harmful effects on the value of all telephone service. The higher prices for long distance calls reduce calling, shift the burden of paying for the network to those whose social networks are widely dispersed. Therefore, many poor and rural households--the intended beneficiaries of the pricing strategy--are forced to pay far more for telephone service than they would if prices reflected the cost of service. Despite these burdens, Congress has extended the subsidies to advanced services for schools, libraries, and rural health facilities. Crandall and Waverman show that other regulated utilities are not burdened with similarly inefficient cross-subsidy schemes, yet universality of water, natural gas, and electricity service is achieved. As local telephone service competition develops in the wake of the 1996 Telecommunications Act, the universal-service subsidy system will have to change. Subsidies will have to be paid from taxes on telecom services and paid directly to carriers or subscribers. Crandall and Waverman show that an intrastate tax designed to pay for each state's subsidized subscriptions is far less costly to the economy than an interstate tax. Robert W. Crandall is a senior fellow in Economic Studies at the Brookings Institution. Leonard Waverman is a visiting professor at the London Business School, on leave from the University of Toronto. They are coauthors of Talk Is Cheap: The Promise of Regulatory Reform in North American Telecommunications (Brookings, 1995). "
Introduction to Human Service Networks

Introduction to Human Service Networks

Robert P. Scheurell

University Press of America
1987
sidottu
This book asserts that human services in general and social work are highly interdependent and related to society's institutions and other human service professions. To understand social work as a profession, one needs to see where it interacts with other professions in the delivery of social services within the same social network.