The prosperity of Australia during the past century was provided by the wealth generated from the nation's farmlands.One of the major components of this success depended on the subsided use of super-phosphate fertilisers derived from the rich phosphate rock deposits of a small remote Pacific island. In a period spanning eighty years, Australia was a major shareholder in a joint commercial venture with the governments of the United Kingdom and New Zealand to mine Banaba-Ocean Island. Now only twenty-five years later these historical links seem all but forgotten. The Banabans call on the Australian government to finally address these issues and recognise their major contribution in shaping Australia's history and agricultural industry during the 20th Century.
Loyalty Programs: The Complete Guide (2nd Edition) is the most comprehensive book on loyalty program theory and practice available. It combines a wide range of academic research, loyalty psychology, and industry expertise to deliver a comprehensive and global view of all aspects of loyalty programs. Praise for Loyalty Programs: The Complete Guide "Loyalty Programs: The Complete Guide is an extremely valuable resource for loyalty and marketing professionals. In fact, I found it so helpful that Eagle Eye now buys a copy for every new member of our sales team to give them a comprehensive understanding of the global loyalty landscape. I particularly enjoy the case studies which really bring the concepts to life. Highly recommended."Tim Mason, CEO of Eagle Eye and former Tesco CMO and founder of Clubcard "An outstanding guide, not only to the mechanics and economics of loyalty programs, but to the behavioural thinking behind loyalty strategy. Having been involved in the loyalty industry for many years, I found it a fascinating source of historical context, a great overview of the industry today, and a practical roadmap to the key drivers of customer value across a range of loyalty program types. A must-have for anyone in the industry."Neil Thompson, former CEO, Velocity Frequent Flyer "Loyalty Programs: The Complete Guide is one of the most thorough resources for loyalty and loyalty programs. It's practical, pragmatic and comprehensively covers all aspects of loyalty from history to psychology through to program design and operating models including commercials. There is something for every loyalty professional in this book - from emerging loyalty marketers through to senior stakeholders and decision makers."Lizzy Ryley, CEO, Loyalty NZ Supported by over 170 case studies, this 2nd Edition covers loyalty program theory (Part 1) and loyalty program execution (Part 2). It features: The history of loyalty programsDo loyalty programs work? An academic research reviewThe eight essential principles of a best-practice loyalty programLoyalty psychology, biases, and heuristicsLoyalty program design frameworks and rewardsGames and gamificationBusiness-to-business (B2B) loyalty program approachesLoyalty technology, emerging capabilities and Web3 loyaltyMember data capture, analysis, and usageLoyalty marketing and member lifecycle managementCommercial modelling, benefits and considerationsSecurity and fraud risks and mitigations, and legal considerationsLoyalty program operationsThe future of loyaltyAuthor Philip Shelper is CEO and Founder at leading loyalty consultancy, Loyalty & Reward Co. He has extensive experience within the loyalty industry as a designer, speaker, educator and researcher. In addition to designing loyalty programs for over 100 brands globally, he previously held loyalty roles at Qantas Frequent Flyer and Vodafone. Phil is a member of several hundred loyalty programs, and an obsessive researcher of loyalty psychology and loyalty history, all of which he uses to understand the essential dynamics of what makes a successful loyalty program. Loyalty Programs: The Complete Guide was co-created by Loyalty & Reward Co's senior management team including Stacey Lyons, Scott Harrison, Ryan De Boer and Max Savransky. The Loyalty & Reward Co team specialise in loyalty program design, implementation and operation for major brands globally. Loyalty Programs: The Complete Guide also includes contributions from widely recognised loyalty industry experts Lincoln Hunter (principal and founder of Loyalty Legal) and Michael Smith (co-founder of the Loyalty Security Association).
A jaunty Spanish sojourn with a side of sherry, shawls and shoes.When a striking male flamenco dancer singles Stacey out during a showstopping tour of Australia, she decides to throw herself hook, line and castanets into the rhythmic heart of Spain. After making a spectacle of herself in Barcelona, Stacey stomps her way around Seville before journeying to Jerez to attend a coveted workshop with the divine dancer himself. From bizarre buskers to bodegas, pickpockets to pata negra, Stacey falls quickly and clumsily into the country's exotic embrace where her inability to roll her 'r's, savour siestas or enjoy olives ensures there is never a dull momento. Set against the beguiling backdrop of flamenco, food and fate, He Had Me At 'Ol ' is an endearing travel tale bursting with passion, humour and heart ... and more anxiety-laden interactions with smouldering Spanish men than you can poke a stick at. Ol
Are you ready to learn and discover how EFT and other tapping practices can support you on your healing journey?Foundations of Tapping: Inviting EFT and Other Tapping Practices into your life is a foundational book to empower you on your transformation.This book has an accompanying book called Foundations of Tapping Companion Workbook. Within this book you will learn the essential skills and knowledge on how to use Emotional Freedom Techniques and other tapping practices to regulate your nervous system, integrate the learnings and tapping practices, and give you the confidence to use tapping in your everyday life. Stacey Webb is an Intuitive Somatic Mentor, Trauma-Trained Somatic Practitioner, EFT Practitioner, and Multi-Award Winning Author who shares her content in an encouraging way, all within a trauma-informed setting for anyone with curiosity about tapping.
Are you ready to learn and discover how EFT and other tapping practices can support you on your healing journey?The Foundations of Tapping Companion Workbook works hand in hand with Foundations of Tapping: Inviting EFT and Other Tapping Practices into Your Life book. Within this book includes worksheets as you use Emotional Freedom Techniques and other tapping practices to regulate your nervous system, integrate the learnings and tapping practices, and give you the confidence to use tapping in your everyday life. Stacey Webb is an Intuitive Somatic Mentor, Trauma-Trained Somatic Practitioner, EFT Practitioner, and Multi-Award Winning Author who shares her content in an encouraging way, all within a trauma-informed setting for anyone with curiosity about tapping.
A collection of heart felt poems, written throughout the years, some written with big wide smiles, some written through tears.'A POET TRY' is the name, I give this little book, I try and write words in verse, that others might want to look.
What is worship to you? Is it the slow songs during a church service? Is it only for people who can sing? Is worship something you love to do at church, but struggle to do alone? Do you ever feel totally free when you worship, but not in your everyday life? What is worship is more than a song and more than an experience within the four walls of the church/ What if there was more to worship than what we have experienced? What if we could unlock the fullness of worship and see it transform our everyday lives? Join Stacey Hilliar as she uncovers the truth in God's Word to reveal the fullness of what worship is, and as she invites you to unlock the freedom that it brings. God is actively seeking worshipers and this book is an opportunity for you to answer one of life's most defining questions: What is worship to me?
Burrul Birray and Mirii Miyay... and their Magic Mum, introduces Gari Yinarr, the children's 'magic mum' and reveals her secret powers in a humorous tale of how Gari Yinarr (Magic Mum) uses her powers to make the mundane more fun.
Two Thousand years have passed since the Centaurs and their allies were banished to another realm, following a devastating war.The time has come for a prophecy to come full circle, and the Centaur Army to return. their spell of banishment will be broken, by an idiot. Now it's up to him to stop their wrath.
The year is 1900, and John Williams has come to the remote Pacific island of Ocean Island (now known as Banaba) to oversee the new phosphate industry. His wife, Ella, and their two-year-old daughter, Gwennie, follow him to begin their new life.After her initial culture shock, Ella grows to love the island and its people and to care deeply about their plight as the phosphate mining gradually destroys their beautiful home.While John supervises hundreds of indentured workers, Ella and Gwennie get to know the Banaban people, their culture and beliefs. Tetabo, their houseboy, teaches Gwennie about his people's magic and mysteries. John fears that his daughter is growing up like a native, but Ella refuses to send Gwennie to Australia to school.John, while loyal to the mining company, is uneasy at his superiors' treatment of the island and its people. Discontent and riots among the imported mine workers challenge him, the Banabans' anxiety about the mining worries him while the changes to his family perturb him.Nakaa's Awakening; Land of Matang is based on the author's researched family history. It is a story of conflicting loyalties, cultural differences and a family adjusting to a new environment while destructive mining practices threaten the near-extinction of the Banaban race.The survival of the Banaban people into the twenty-first century is a triumph of human spirit over industrial might. They continue to believe that good will overcome evil as they struggle to survive the wrath of the evil spirit Nakaa and his Awakening.Yet, though Matang was lost forever, a cherished tradition said that the ancestor gods had promised to return to their children one day, wherever they might be...
This book aims to be used as a resource for carers to establish positive relationships, promote cognitive stimulation and social interaction among adults with Alzheimer's, Dementia, and memory loss. Adults are encouraged to engage by counting together, recognising familiar images, and to share happy memories.
