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1000 tulosta hakusanalla Becky Ferrigno
Scarlett captures our attention in this heartwarming story of helping others. Embarking on her own adventures, she joins in childhood games and becomes unlikely friends with a dog, a cat, and a turkey simply by loving fearlessly. More than just a runner duck, Scarlett illustrates her eloquent and quick-witted anthropomorphic ways throughout the story. As she matures, Scarlett's natural instincts lead her back to a life with the rest of the runner ducks. Though the encounter with her human family was brief, her impact was everlasting. Scarlett's Journey sparks children's imaginations by allowing them to feel what it's like to know such a special duck. Through these actual photos that have been illustrated, children can experience and enjoy Scarlett's journey as much as we have.
A Flight Attendant's Full Disclosure: How to Manage Customer Service Breakdowns
Becky Woodbridge
Woodbridge Press Publishing Company
2018
nidottu
Customers Aren't Always Right... You Need to Make Them Right Anyone in business needs to successfully resolve customer-service breakdowns and leave customers with smiles on their faces. Customer service expert and retired flight attendant Becky Woodbridge says, ..".in the spirit of full disclosure, I have seen my share of cabin pressure over the years. Strange things tend to happen when you're hurtling through thin air at six-hundred mph in an enclosed tube. Restlessness sets in. Emotions begin to fray. Patience wears thin. Tempers flare." Becky offers solid solutions to everything from identifying and dealing with moods, to practicing being non-judgmental, to diffusing severe belligerence.
True love doesn't just leave your heart broken; it shatters it. When Owen Connors was a senior in high school, one chance encounter with an injured girl turned his world upside down. Despite her apparent memory loss, Owen and Rayven complemented each other in more ways than his teenage self could ever imagine. Then, just as quickly as she had appeared, she was gone, a woman claiming to be her mother showing up to take her home. Trying his best to move on, the memories of his time with Rayven just couldn't be overwritten. Using his band's lyrics as a creative outlet, and Serena, his good friend and tattoo artist, as a physical distraction, Owen was still failing to let go years later... but did he really have to? *** part 1 in the "Shattered" series ***
True love doesn't just leave your heart broken; it shatters it. When Owen Connors was a senior in high school, one chance encounter with an injured girl turned his world upside down. Despite her apparent memory loss, Owen and Rayven complemented each other in more ways than his teenage self could ever imagine. Then, just as quickly as she had appeared, she was gone, a woman claiming to be her mother showing up to take her home. Trying his best to move on, the memories of his time with Rayven just couldn't be overwritten. Using his band's lyrics as a creative outlet, and Serena, his good friend and tattoo artist, as a physical distraction, Owen was still failing to let go years later... but did he really have to? *** part 1 in the "Shattered" series ***
Speech, Language and Communication for Healthy Little Minds
Becky Poulter Jewson; Rebecca Skinner
TAYLOR FRANCIS LTD
2023
nidottu
This book is packed with practical ideas and techniques to enable early years educators to support the communication development of the children in their setting and to understand the relationship between communication and emotional wellbeing.By forming an understanding of the science behind emotional regulation and the role of the adult in supporting the development of this, the book explores how emotions can impact learning and communication skills, and why we must understand how adult responses and communication have a direct impact on emotional wellbeing.Each chapter provides:practical ideas which will create a culture of communication and connectionresearch and case studies with plenty of opportunities for the reader to reflect on their own practice and interaction styletop tips and ideas for promoting speech and language skills in the early years environment; andan awareness of how to support the language development and emotional wellbeing of children who are struggling to communicateEmotions impact interactions, and interactions impact communication and connectedness. This book enables and empowers the reader to understand what communication and wellbeing really look like in the early years environment, and how we can use this knowledge to improve long-term outcomes for children’s learning and mental health. It is essential reading for all early years educators.
Speech, Language and Communication for Healthy Little Minds
Becky Poulter Jewson; Rebecca Skinner
TAYLOR FRANCIS LTD
2023
sidottu
This book is packed with practical ideas and techniques to enable early years educators to support the communication development of the children in their setting and to understand the relationship between communication and emotional wellbeing.By forming an understanding of the science behind emotional regulation and the role of the adult in supporting the development of this, the book explores how emotions can impact learning and communication skills, and why we must understand how adult responses and communication have a direct impact on emotional wellbeing.Each chapter provides:practical ideas which will create a culture of communication and connectionresearch and case studies with plenty of opportunities for the reader to reflect on their own practice and interaction styletop tips and ideas for promoting speech and language skills in the early years environment; andan awareness of how to support the language development and emotional wellbeing of children who are struggling to communicateEmotions impact interactions, and interactions impact communication and connectedness. This book enables and empowers the reader to understand what communication and wellbeing really look like in the early years environment, and how we can use this knowledge to improve long-term outcomes for children’s learning and mental health. It is essential reading for all early years educators.
Difficult Conversations in Education, Health and Social Care
Becky Edwards; Chris Smethurst
TAYLOR FRANCIS LTD
2025
nidottu
This accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations.The book delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided ‘difficult conversations.’ Key features include:Strategies for tackling tough topics, from handling emotional outbursts to addressing both conscious and unconscious reactionsApproaches for discussing sensitive issues like trauma, sexuality, gender, race, and serious concernsEngaging case studies, scenarios, activities, and top tips to support discussionsPractical advice on how to enhance communication skills and prevent difficult conversations from escalatingExploring concepts and techniques that can be applied across various professions and in personal lifeThe authors emphasise the importance of applying the right skills, knowledge, and experience to transform a challenging conversation into an effective, solution-focused, and collaborative exchange. With innovative ideas for making tough discussions more manageable, this book is an invaluable resource for professionals in education, social services, healthcare, and similar fields.
Difficult Conversations in Education, Health and Social Care
Becky Edwards; Chris Smethurst
TAYLOR FRANCIS LTD
2025
sidottu
This accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations.The book delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided ‘difficult conversations.’ Key features include:Strategies for tackling tough topics, from handling emotional outbursts to addressing both conscious and unconscious reactionsApproaches for discussing sensitive issues like trauma, sexuality, gender, race, and serious concernsEngaging case studies, scenarios, activities, and top tips to support discussionsPractical advice on how to enhance communication skills and prevent difficult conversations from escalatingExploring concepts and techniques that can be applied across various professions and in personal lifeThe authors emphasise the importance of applying the right skills, knowledge, and experience to transform a challenging conversation into an effective, solution-focused, and collaborative exchange. With innovative ideas for making tough discussions more manageable, this book is an invaluable resource for professionals in education, social services, healthcare, and similar fields.
Meet adventurous Ali, a nature-loving girl with a mystery to solve on an island that is much more than it seems. Because this small island holds a big secret. A magical secret in the shape of a Great Green Crocodile . . .Ali lives with her Dad on a beautiful island with a busy fishing village. So busy in fact that, no matter how hard she tries, Ali can never persuade anyone to stop what they are doing and come exploring with her. That is until the morning everyone wakes to find ALL the fish have disappeared. Every. Last. One.Who – or what - could have taken them?The Great Green Island weaves mystery and adventure with the wonders of nature, reminding us all to stop and experience the world around us - and to do it together! Inspiring and imaginative, this is a tale that will make you see magic. A stunning first picture book from Becky Colvin, winner of the Macmillan Prize for Illustration 2023.
Meet adventurous Ali, a nature-loving girl with a mystery to solve on an island that is much more than it seems. Because this small island holds a big secret. A magical secret in the shape of a Great Green Crocodile . . .Ali lives with her Dad on a beautiful island with a busy fishing village. So busy in fact that, no matter how hard she tries, Ali can never persuade anyone to stop what they are doing and come exploring with her. That is until the morning everyone wakes to find ALL the fish have disappeared. Every. Last. One.Who – or what - could have taken them?The Great Green Island weaves mystery and adventure with the wonders of nature, reminding us all to stop and experience the world around us - and to do it together! Inspiring and imaginative, this is a tale that will make you see magic. A stunning first picture book from Becky Colvin, winner of the Macmillan Prize for Illustration 2023.
"It's like you have a secret when you have a tattoo; you get to capture its power, house it privately, and release it only when you want to. When you need to. In the time it takes you to complete a big piece, you mature, you change, you age. You grow."There's an intoxication to both ends of the needle; a tattoo goes deeper than the skin. Every tattoo Annalise collects tells a story; stories of love, loss, adventure, and a life reclaimed. Annalise and Dylan have a complicated relationship. Obsessed with his craft, Dylan is a tattoo artist whose entire identity and sense of self-worth has been overtaken by his profession. Dylan is temperamental and volatile, and Annalise finds herself constantly in his shadow while supporting him at great cost to herself. When Dylan commits suicide, Annalise finds that she is at a crossroads. So much of her life had been consumed by Dylan; who is she without him? Guided by the bittersweet dregs of her grandmother's memory and followed by Dylan's ghost, Annalise sets out on a journey of self-discovery. Her body is a blank canvas, and tattoos are the art form through which she processes, negotiates, and overcomes her past. A powerful literary novel about tragedy, loss, love and the reclamation of the self in light of interpersonal trauma.
"It's like you have a secret when you have a tattoo; you get to capture its power, house it privately, and release it only when you want to. When you need to. In the time it takes you to complete a big piece, you mature, you change, you age. You grow."There's an intoxication to both ends of the needle; a tattoo goes deeper than the skin. Every tattoo Annalise collects tells a story; stories of love, loss, adventure, and a life reclaimed. Annalise and Dylan have a complicated relationship. Obsessed with his craft, Dylan is a tattoo artist whose entire identity and sense of self-worth has been overtaken by his profession. Dylan is temperamental and volatile, and Annalise finds herself constantly in his shadow while supporting him at great cost to herself. When Dylan commits suicide, Annalise finds that she is at a crossroads. So much of her life had been consumed by Dylan; who is she without him? Guided by the bittersweet dregs of her grandmother's memory and followed by Dylan's ghost, Annalise sets out on a journey of self-discovery. Her body is a blank canvas, and tattoos are the art form through which she processes, negotiates, and overcomes her past. A powerful literary novel about tragedy, loss, love and the reclamation of the self in light of interpersonal trauma.
Searching for Amy is a gripping coming-of-age story that tackles the issue of intimate image abuse with compassion and truth.When Harry asked me to the party, it took less than thirty seconds to say yes.I've spent every waking moment since regretting it.Meet Amy, part-time barista at Jon's caf - studies English, makes a perfect flat white, doesn't go out much, no social media presence. Almost like she has something to hide...Back at school, Harry had seemed like the perfect person to lose her virginity to - good-looking, popular, and her best friend's cousin. The sex was consensual. The video, however, was not.Now she's at uni, and all that is behind her - but she can't escape the feeling that anytime, anywhere, someone might recognise her.How can you rebuild your life when there's no-one left you trust?Amy's first person narrative moves between her present life at uni, working in a cafe and trying to forget what happened to her, and the story of how one night at a party changed her life. Suitable for readers of 15+, it has themes of sex, intimate image abuse and mild swearing. Of interest to any young people navigating adolescence and the internet, and any parents trying valiantly to do and say the right thing.
Anna is everything to Cameron, even if it's always been a secret. Cameron has only ever been in love with one woman, his twin sisters' best friend, a woman he shouldn't want and could never have. He's a master at pretending he only sees her as family, he even had himself convinced. Almost. Not really, but he's pretending. Anna has lived her whole life assuming she's unlovable. Her parents made her feel like a burden, their home life filled with arguments and disappointment. Her best friends always treated her like family, but she knew she never really was, no matter how much she wanted to be. No matter how much she loved their brother. Ten years ago, Anna suggested a summer fling with Cameron, believing that was all she could ever have with him. Cameron hoped that summer would finally bring them together. In the end, Anna moved to Alberta and Cameron was left with a broken heart. But now, Anna's back and willing to help Cameron with his new business. They tried to stay professional and be friends, but they can't deny their feelings any longer. But Anna is scared of losing him and her found family. Cameron knows they are meant to be together, he just needs her to see that she's worthy of love and happiness before she runs away again. Just for the Summer is the second book in the Just Love series, it's a friends-to-lovers, sister's best friend, second chance romance. It's full of love, heart, found family, and spice.
