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1000 tulosta hakusanalla Jeff Stapleton

Going Long

Going Long

Jeff Miller

McGraw-Hill Contemporary
2004
nidottu
The incredible story of the maverick American Football League to life through the words of the players, coaches, owners and others who lived it. This story of the AFL is filled with legendary names such as Bob Griese, Joe Namath, Lamar Hunt, Jack Kemp, Len Dawson and more.
Leadership Lessons of the Navy SEALS: Battle-Tested Strategies for Creating Successful Organizations and Inspiring Extraordinary Results
This book contains winning leadership strategies from the Navy's Elite Special Forces. With hands-on, field-tested advice from authors with decades of experience in business and combat, this straight-talking handbook shows how the leadership and team-building techniques of the elite, no-nonsense Navy SEALS can help you forge a powerful, goal-driven workforce, one that is prepared to take on - and triumph over - every challenge. Built around first-hand examples from both the military and business worlds, this step-by-step success manual will show you how to: communicate objectives simply and forcefully; build flexible and dynamic organizational structures; gain the trust and loyalty of team members; prevent bureaucracy within chains of command; and, plan and prepare for crises. Enlist the "Leadership Lessons of the Navy SEALS" to transform your workplace from a group of disconnected individuals into a confident, goal-driven team. 'The SEALS are without doubt one of the highest-performing organizations on the planet. The secret ingredient is that every SEAL is a leader/teacher, engaged in continuous, interactive teaching and learning. This book ...is a must read for all leaders' - Noel M. Tichy, Professor, University of Michigan Business School and author of "The Cycle of Leadership".
The Winner's Attitude: Using the Switch Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work
A powerful approach to help you find your full potential at work and in lifeHave you ever wondered how much more you could achieve if you could maximize your brain power? In The Winner's Attitude, motivational gurus Jeff and Val Gee introduce you to Switch, a personal performance technology that's nothing short of an upgrade for the human mind.Never again will you be overwhelmed by angry customers, bad managers, and stresses that undermine your confidence. Instead of reacting with anger or fear, you'll greet challenges with the calm focus of a born winner. Using the powerful Switch methods and tools in this book, you'll:Channel stress and make it work for you Spontaneously tailor a winning approach to every person or situation Connect with managers, co-workers, and customers like never before Take the leap from adequate to outstanding in everything you do "A 'must read' for anyone who is committed to living a quality life. Warning--it could change the way you see the world!"--Barbara M. Low, RODP, SPHR; Director, MB University; MB Financial Bank"At times a spiritual development manual, at times a performance improvement workbook for customer-focused professionals and managers, it is always a challenging guide to better, fuller and more productive living."--Patrick Canavan, Senior Vice President, Global Governance, (formerly Acting EVP Human Resources and Acting CIO) Motorola Inc.
Leading Innovation: How to Jump Start Your Organization's Growth Engine

Leading Innovation: How to Jump Start Your Organization's Growth Engine

Jeff DeGraff; Shawn Quinn

McGraw-Hill Professional
2006
sidottu
Leading Innovation presents a unique, holistic approach to creating innovation at all levels of your organization. Authors Jeff DeGraff and Shawn Quinn have created a real-world, how-to playbook of integrated creativity tools and techniques for understanding where innovation comes from and harnessing its power to create a culture where real growth happens on a constant basis.Based on DeGraff's proven methods-which he teaches in his innovation program at the University of Michigan Ross School of Business and has applied at Fortune 500 companies around the world-this breakthrough guide focuses on systematically integrating business practices and connecting them to the value propositions they produce. You'll discover how to diagnose obstacles to innovation, realistically assess your options, and develop an integrated program of action that can be adjusted to meet the needs of any group, department, or business unit throughout your organization.You'll learn the 7 key steps to double-digit growth, sparking innovation in your:Leadership-teams, development, and behaviorStrategic planning-identifying emerging opportunitiesOrganizational culture and competency developmentPerformance management processes-resource allocation, portfolio managementInnovation incubation processes-stage-gate development processes, innovation networksHuman resource management-staffing, team building, organizational learningThroughout, insightful case studies demonstrate how these results-driven methods are supported by senior leadership at GE, Reuters, Coca-Cola, Pfizer, Johnson & Johnson, Eaton, and other leading innovators.
Papa Bear

Papa Bear

Jeff Davis

McGraw-Hill Professional
2006
nidottu
"Papa Bear is everything a sports book should be: Passionate, encyclopedic, utterly biased and filled with endearingly anachronistic phrases. . ."--New York Times Book ReviewGranted unprecedented access to George Halas’s formerplayers, friends and associates, author Jeff Davis tells the incredible story of how one man grabbed an outlaw game by the throat, shook it up, and made it into the most popular spectator sport on the planet.
OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It
Build stronger relationships with customers through the OPEN Questioning techniqueBy asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)
IT’S TIME FOR YOU TO INCREASEEMPLOYEE ACCOUNTABILITY—NO EXCUSES!“Very engaging! Grimshaw and Baron provide practical coaching pointson how to translate leadership intentions into results.”DAVE HILFMAN, SENIOR VICE PRESIDENT, CONTINENTAL AIRLINES“A timely collection of valuable lessons on how toprevent excuses before they happen.”MICHAEL PIETRUNTI, PRESIDENT & CHIEF EXECUTIVE OFFICER,KYOCERA MITA AMERICA, INC.“Jam-packed with authentic examples and insights, this book encourages allleaders to actively look in the mirror and pay keen attention to the eff ectiveexecution of their most important responsibilities.”JEFF IRMER, VP OF SALES, THE AMERICAS,HONEYWELL AUTOMATION AND CONTROL SOLUTIONS“It’s never been more important for leaders to take responsibility anddrive accountability. Unfortunately, in too many organizations thoseare just words. Grimshaw and Baron provide practical guidanceon how to translate these ideas into authentic actions.”JEFFREY A. HIRSCH, REGIONAL PRESIDENT, RESIDENTIAL SERVICES,NEW YORK CITY REGION, TIME WARNER CABLEAbout the BookThere are three kinds of employees: Some areSaints; they’re always accountable. Some areSinners; they’re never accountable. But mostare Save-ables; sometimes they make goodchoices, sometimes they don’t. What makesthe diff erence? Leadership without Excuses hasthe answers.Jeff Grimshaw and Gregg Baron help youput an end to the Save-ables’ poor choicesand excuse-making—and convert them intoSaints. The secret is to communicate clear andcredible expectations, create compelling consequences,and lead conversations groundedin reality.In order to save the Save-ables, you need to:BOOST THE CLARITY AND CREDIBILITYOF YOUR HIGH EXPECTATIONSREWARD WHAT YOU WANT TO SEEMORE OF—AND STOP TOLERATINGWHAT YOU DON’TPROMOTE PERSONAL OWNERSHIP WHILESTRETCHING YOUR PEOPLETAP INTO HIDDEN SOURCES OF MOTIVATIONUSE YOUR AUTHORITY EFFECTIVELY—BUT WISELYTREAT MISTAKES AS INTELLECTUAL CAPITALPREVENT EXCUSES BEFORE THEY HAPPENThere’s no excuse for putting up with excuses.Leadership without Excuses is for anyone whoactually wants to do something about it. It’sthe definitive guide to taking excuses outof the system and creating an environmentwhere accountability and performance areconsistently high. With this game-changingguide, you’ll stop the excuses in their tracksand put your team on the path to success. Find out more at www.takeawayexcuses.com
Super Service:  Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded
Don’t just give them customer service.Give them Super Service!For more than a decade, customer service professionals have turned to SuperService for the very best advice on dealing with demanding, dissatisfied, anddownright difficult customers.Now, it has been completely revised and expanded to address today’s uniquecustomer-service issues.Super Service, 2nd Edition teaches you how to deliver great service in a way thatenriches your life and keeps you from burning out. It provides the same advicethat made the first edition a perennial favorite and includes all-new information on:Listening to customer needsUnderstanding today’s savvy customerAdopting a positive attitudeAdding value to the customer experienceProviding service quickly and efficientlyCustomers are becoming increasingly savvy and demanding—which makes your jobharder than ever. In order to ensure smooth interactions, you need to keep a stepahead—you need to deliver super service.
Oracle CRM On Demand Deployment Guide

Oracle CRM On Demand Deployment Guide

Jeff Saenger; Tim Koehler; Louis Peters

McGraw-Hill Professional
2010
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Master Oracle CRM On DemandFoster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource.Establish business objectives, project requirements, and key success metricsStaff an implementation team and develop effective rollout plansConfigure, deploy, and administer Oracle CRM On DemandManage users and restrict access using roles and privilegesCustomize sales, marketing, and service processes with the object modelEmbed external content and URLs using the web services APIDistribute real-time BI using dashboards and advanced reporting toolsIncorporate web tabs, mashups, Google services, and RSS feedsUse workflow to automate business process management
Designing an IAM Framework with Oracle Identity and Access Management Suite
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Develop and Implement an End-to-End IAM SolutionMaintain a high-performance, fully integrated security foundation across your enterprise using the detailed information in this Oracle Press guide. Designing an IAM Framework with Oracle Identity and Access Management Suite explains how to reduce risk exposure by effectively managing your full spectrum of users. Learn how to create and provision accounts, employ strong authentication and authorization, integrate legacy applications, and handle regulatory compliance. The latest performance-testing, self-auditing, and business intelligence reporting techniques are also covered in this comprehensive resource.Establish company requirements and develop implementation plansBuild and execute your identity business caseSet up accounts, roles, and provisioning workflows using Oracle Identity Manager and AnalysisAuthenticate and authorize users with Oracle Access ManagerEnact strong authorization policies using Oracle Entitlements ServerIdentify anomalous behavior and create proactive fraud prevention rules with Oracle Adaptive Access ManagerEnforce regulatory compliance and generate audit-ready reportsLearn about latest additions from the acquired Sun stack
Anesthesiology Oral Board Flash Cards 2/e

Anesthesiology Oral Board Flash Cards 2/e

Jeff Gadsden; Dean Jones

McGraw-Hill Inc.,US
2022
muu
A structured way for residents to prepare for random questions on the anesthesia oral boardsAnesthesiology Oral Board Flash Cards, Second Edition are the perfect way for residents to prepare for any random question that an examiner may ask on the anesthesia oral boards. The cards are designed to impart best patient care for a specific disease/condition or surgical procedure. Great for studying alone or with a partner, these cards teach residents how to think through an unexpected operating scenario. The set includes approximately 180 color-coded cards (30 more than the previous edition) plus an instruction booklet that includes tips on how to excel on the oral boards. The flip side of each card has been enhanced to include full-color figures, suggested readings, typical oral board questions, and tips.
Anesthesiology Self-Assessment and Board Review: BASIC Exam

Anesthesiology Self-Assessment and Board Review: BASIC Exam

Jeff Gadsden; Dean Jones

McGraw-Hill Professional
2017
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.More than 800 high-yield Q&A provide the preparation you need to ace the ABA BASIC ExaminationHere’s a great way to boost your confidence – and your score -- on the high-stakes American Board of Anesthesiology BASIC Exam. This powerful, results-oriented review delivers more than 800 questions and answers that cover a wide range of topics found on the ABA BASIC exam outline. Each question comes complete with a detailed answer explanation for both the correct and incorrect answer choices, along with references to essential texts to facilitate further study. Anesthesiology Self-Assessment and Board Review: BASIC Exam is the perfect resource to supplement your daily reading in addition to the intense, streamlined study you want in the weeks and months before the exam. Here’s why this is the best Q&A review for the ABA BASIC Exam:• 800+ questions and answers cover the breadth of topics found on the exam• Rich full-color presentation includes numerous clinically relevant drawings and photos• Focuses on what you must know to pass the exam, enabling you to maximize your study time• Content is based on the ABA BASIC Exam outline, so you know you are studying the most relevant, up-to-date material possible• Detailed answer explanations for both correct and incorrect answers provide concept-clarifying “whys” behind each answer
Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your Performance
WHAT’S THE KEY TO SALES SUCCESS?BOLDNESS."Jeff Shore shows how to gain the essential confidence that is the first step to a great sales career." -- Neil Rackham, bestselling author of SPIN Selling"This book is loaded with great ideas to educate, inspire, and make you unstoppable in sales." -- Brian Tracy, bestselling author of Unlimited Sales SuccessIncludes interviews with Daniel Pink, Larry Winget, Linda Richardson, and many othersThe most common challenge every sales professional must overcome is not indecisive customers, inferior products, or innovative competitors. It's the discomfort you feel when initiating calls, dealing with difficult customers, and asking for the sale. Sales expert Jeff Shore argues that boldness is required to embrace this discomfort and leverage it to land the sale. And it is a skill that can be learned. In this inspiring, humor-filled guide, he teaches you:How to figure out exactly what inhibits youWhy you make certain decisions in moments of discomfortHow to train your brain to prepare for uncomfortable momentsHow your customer's own discomforts affect his or her purchase decisionsFeaturing self-assessment tools, hands-on exercises, and case studies showing Shore's methods in action, Be Bold and Win the Sale is an indispensable resource for any sales professional.
C++ Demystified

C++ Demystified

Jeff Kent

McGraw-Hill Professional
2004
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Minimal technical jargon, step-by-step discussions, and quizzes at the end of each chapter make this an easy-to-understand guide to C++ programming. Quickly learn what a programming language is and the anatomy of C++, then jump right into creating your own programs with expert guidance. Discover functions, objects, compilers, linkers, and much more along the way. For the fast and easy way to understanding the fundamentals of C++, this is the resource you need.
Visual C# 2005 Demystified

Visual C# 2005 Demystified

Jeff Kent

McGraw-Hill Professional
2006
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.There’s no easier, faster, or more practical way to learn the really tough subjectsVisual C# 2005 Demystified explains the language and its libraries and applications as well as how to use the integrated development environment. This self-teaching guide comes complete with key points, background information, quizzes at the end of each chapter, and even a final exam. Simple enough for beginners but challenging enough for advanced students, this is a lively and entertaining brush-up, introductory text, or classroom supplement.
Visual Basic 2005 Demystified

Visual Basic 2005 Demystified

Jeff Kent

McGraw-Hill Professional
2006
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.There’s no easier, faster, or more practical way to learn the really tough subjectsVisual Basic 2005 Demystified fully explains the language and its libraries and applications. You’ll even learn to create a Visual Basic program without writing code. This self-teaching guide comes complete with key points, background information, quizzes at the end of each chapter, and even a final exam. Simple enough for beginners but challenging enough for advanced students, this is a lively and entertaining brush-up, introductory text, or classroom supplement.
Can't Stop Won't Stop

Can't Stop Won't Stop

Jeff Chang

Ebury Press
2007
pokkari
He not only provides a history of the music, but a fascinating insight into the social background of young black America. Stretching from the early 70s through to the present day, this is the definitive history of hip-hop.
Guide to Looking After Your Property
For 10 years Jeff Howell has been answering readers' queries about property through his very popular 'Ask Jeff' column in the Sunday Telegraph. This book, in user-friendly Question and Answer format, addresses all the issues every home owner needs to know. Packed with expert tips, Jeff Howell offers comprehensive and authoritative advice on everything from boilers and builders, to central heating, condensation, damp proofing, dry rot, plumbing and woodworm. Using readers' stories as case histories, this authoritative book is the key to understanding how to maintain your home properly. How do you decide what needs doing and when? How do you find a decent builder? How do you judge if the work has been done to the right standard? All the answers and more are here in this clearly presented, accessible and practical book.For all the latest information visit Jeff Howell's website: www.askjeff.co.uk
GUI Bloopers 2.0

GUI Bloopers 2.0

Jeff Johnson

Morgan Kaufmann Publishers In
2007
nidottu
GUI Bloopers 2.0, Second Edition, is the completely updated and revised version of GUI Bloopers. It looks at user interface design bloopers from commercial software, Web sites, Web applications, and information appliances, explaining how intelligent, well-intentioned professionals make these mistakes – and how you can avoid them. GUI expert Jeff Johnson presents the reality of interface design in an entertaining, anecdotal, and instructive way while equipping readers with the minimum of theory. This updated version reflects the bloopers that are common today, incorporating many comments and suggestions from first edition readers. It covers bloopers in a wide range of categories including GUI controls, graphic design and layout, text messages, interaction strategies, Web site design – including search, link, and navigation, responsiveness issues, and management decision-making. Organized and formatted so information needed is quickly found, the new edition features call-outs for the examples and informative captions to enhance quick knowledge building. This book is recommended for software engineers, web designers, web application developers, and interaction designers working on all kinds of products.