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1000 tulosta hakusanalla Jeff Singleton

Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)
IT’S TIME FOR YOU TO INCREASEEMPLOYEE ACCOUNTABILITY—NO EXCUSES!“Very engaging! Grimshaw and Baron provide practical coaching pointson how to translate leadership intentions into results.”DAVE HILFMAN, SENIOR VICE PRESIDENT, CONTINENTAL AIRLINES“A timely collection of valuable lessons on how toprevent excuses before they happen.”MICHAEL PIETRUNTI, PRESIDENT & CHIEF EXECUTIVE OFFICER,KYOCERA MITA AMERICA, INC.“Jam-packed with authentic examples and insights, this book encourages allleaders to actively look in the mirror and pay keen attention to the eff ectiveexecution of their most important responsibilities.”JEFF IRMER, VP OF SALES, THE AMERICAS,HONEYWELL AUTOMATION AND CONTROL SOLUTIONS“It’s never been more important for leaders to take responsibility anddrive accountability. Unfortunately, in too many organizations thoseare just words. Grimshaw and Baron provide practical guidanceon how to translate these ideas into authentic actions.”JEFFREY A. HIRSCH, REGIONAL PRESIDENT, RESIDENTIAL SERVICES,NEW YORK CITY REGION, TIME WARNER CABLEAbout the BookThere are three kinds of employees: Some areSaints; they’re always accountable. Some areSinners; they’re never accountable. But mostare Save-ables; sometimes they make goodchoices, sometimes they don’t. What makesthe diff erence? Leadership without Excuses hasthe answers.Jeff Grimshaw and Gregg Baron help youput an end to the Save-ables’ poor choicesand excuse-making—and convert them intoSaints. The secret is to communicate clear andcredible expectations, create compelling consequences,and lead conversations groundedin reality.In order to save the Save-ables, you need to:BOOST THE CLARITY AND CREDIBILITYOF YOUR HIGH EXPECTATIONSREWARD WHAT YOU WANT TO SEEMORE OF—AND STOP TOLERATINGWHAT YOU DON’TPROMOTE PERSONAL OWNERSHIP WHILESTRETCHING YOUR PEOPLETAP INTO HIDDEN SOURCES OF MOTIVATIONUSE YOUR AUTHORITY EFFECTIVELY—BUT WISELYTREAT MISTAKES AS INTELLECTUAL CAPITALPREVENT EXCUSES BEFORE THEY HAPPENThere’s no excuse for putting up with excuses.Leadership without Excuses is for anyone whoactually wants to do something about it. It’sthe definitive guide to taking excuses outof the system and creating an environmentwhere accountability and performance areconsistently high. With this game-changingguide, you’ll stop the excuses in their tracksand put your team on the path to success. Find out more at www.takeawayexcuses.com
Super Service:  Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded
Don’t just give them customer service.Give them Super Service!For more than a decade, customer service professionals have turned to SuperService for the very best advice on dealing with demanding, dissatisfied, anddownright difficult customers.Now, it has been completely revised and expanded to address today’s uniquecustomer-service issues.Super Service, 2nd Edition teaches you how to deliver great service in a way thatenriches your life and keeps you from burning out. It provides the same advicethat made the first edition a perennial favorite and includes all-new information on:Listening to customer needsUnderstanding today’s savvy customerAdopting a positive attitudeAdding value to the customer experienceProviding service quickly and efficientlyCustomers are becoming increasingly savvy and demanding—which makes your jobharder than ever. In order to ensure smooth interactions, you need to keep a stepahead—you need to deliver super service.
Oracle CRM On Demand Deployment Guide

Oracle CRM On Demand Deployment Guide

Jeff Saenger; Tim Koehler; Louis Peters

McGraw-Hill Professional
2010
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Master Oracle CRM On DemandFoster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource.Establish business objectives, project requirements, and key success metricsStaff an implementation team and develop effective rollout plansConfigure, deploy, and administer Oracle CRM On DemandManage users and restrict access using roles and privilegesCustomize sales, marketing, and service processes with the object modelEmbed external content and URLs using the web services APIDistribute real-time BI using dashboards and advanced reporting toolsIncorporate web tabs, mashups, Google services, and RSS feedsUse workflow to automate business process management
Designing an IAM Framework with Oracle Identity and Access Management Suite
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Develop and Implement an End-to-End IAM SolutionMaintain a high-performance, fully integrated security foundation across your enterprise using the detailed information in this Oracle Press guide. Designing an IAM Framework with Oracle Identity and Access Management Suite explains how to reduce risk exposure by effectively managing your full spectrum of users. Learn how to create and provision accounts, employ strong authentication and authorization, integrate legacy applications, and handle regulatory compliance. The latest performance-testing, self-auditing, and business intelligence reporting techniques are also covered in this comprehensive resource.Establish company requirements and develop implementation plansBuild and execute your identity business caseSet up accounts, roles, and provisioning workflows using Oracle Identity Manager and AnalysisAuthenticate and authorize users with Oracle Access ManagerEnact strong authorization policies using Oracle Entitlements ServerIdentify anomalous behavior and create proactive fraud prevention rules with Oracle Adaptive Access ManagerEnforce regulatory compliance and generate audit-ready reportsLearn about latest additions from the acquired Sun stack
Anesthesiology Oral Board Flash Cards 2/e

Anesthesiology Oral Board Flash Cards 2/e

Jeff Gadsden; Dean Jones

McGraw-Hill Inc.,US
2022
muu
A structured way for residents to prepare for random questions on the anesthesia oral boardsAnesthesiology Oral Board Flash Cards, Second Edition are the perfect way for residents to prepare for any random question that an examiner may ask on the anesthesia oral boards. The cards are designed to impart best patient care for a specific disease/condition or surgical procedure. Great for studying alone or with a partner, these cards teach residents how to think through an unexpected operating scenario. The set includes approximately 180 color-coded cards (30 more than the previous edition) plus an instruction booklet that includes tips on how to excel on the oral boards. The flip side of each card has been enhanced to include full-color figures, suggested readings, typical oral board questions, and tips.
Anesthesiology Self-Assessment and Board Review: BASIC Exam

Anesthesiology Self-Assessment and Board Review: BASIC Exam

Jeff Gadsden; Dean Jones

McGraw-Hill Professional
2017
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.More than 800 high-yield Q&A provide the preparation you need to ace the ABA BASIC ExaminationHere’s a great way to boost your confidence – and your score -- on the high-stakes American Board of Anesthesiology BASIC Exam. This powerful, results-oriented review delivers more than 800 questions and answers that cover a wide range of topics found on the ABA BASIC exam outline. Each question comes complete with a detailed answer explanation for both the correct and incorrect answer choices, along with references to essential texts to facilitate further study. Anesthesiology Self-Assessment and Board Review: BASIC Exam is the perfect resource to supplement your daily reading in addition to the intense, streamlined study you want in the weeks and months before the exam. Here’s why this is the best Q&A review for the ABA BASIC Exam:• 800+ questions and answers cover the breadth of topics found on the exam• Rich full-color presentation includes numerous clinically relevant drawings and photos• Focuses on what you must know to pass the exam, enabling you to maximize your study time• Content is based on the ABA BASIC Exam outline, so you know you are studying the most relevant, up-to-date material possible• Detailed answer explanations for both correct and incorrect answers provide concept-clarifying “whys” behind each answer
Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your Performance
WHAT’S THE KEY TO SALES SUCCESS?BOLDNESS."Jeff Shore shows how to gain the essential confidence that is the first step to a great sales career." -- Neil Rackham, bestselling author of SPIN Selling"This book is loaded with great ideas to educate, inspire, and make you unstoppable in sales." -- Brian Tracy, bestselling author of Unlimited Sales SuccessIncludes interviews with Daniel Pink, Larry Winget, Linda Richardson, and many othersThe most common challenge every sales professional must overcome is not indecisive customers, inferior products, or innovative competitors. It's the discomfort you feel when initiating calls, dealing with difficult customers, and asking for the sale. Sales expert Jeff Shore argues that boldness is required to embrace this discomfort and leverage it to land the sale. And it is a skill that can be learned. In this inspiring, humor-filled guide, he teaches you:How to figure out exactly what inhibits youWhy you make certain decisions in moments of discomfortHow to train your brain to prepare for uncomfortable momentsHow your customer's own discomforts affect his or her purchase decisionsFeaturing self-assessment tools, hands-on exercises, and case studies showing Shore's methods in action, Be Bold and Win the Sale is an indispensable resource for any sales professional.
C++ Demystified

C++ Demystified

Jeff Kent

McGraw-Hill Professional
2004
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Minimal technical jargon, step-by-step discussions, and quizzes at the end of each chapter make this an easy-to-understand guide to C++ programming. Quickly learn what a programming language is and the anatomy of C++, then jump right into creating your own programs with expert guidance. Discover functions, objects, compilers, linkers, and much more along the way. For the fast and easy way to understanding the fundamentals of C++, this is the resource you need.
Visual C# 2005 Demystified

Visual C# 2005 Demystified

Jeff Kent

McGraw-Hill Professional
2006
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.There’s no easier, faster, or more practical way to learn the really tough subjectsVisual C# 2005 Demystified explains the language and its libraries and applications as well as how to use the integrated development environment. This self-teaching guide comes complete with key points, background information, quizzes at the end of each chapter, and even a final exam. Simple enough for beginners but challenging enough for advanced students, this is a lively and entertaining brush-up, introductory text, or classroom supplement.
Visual Basic 2005 Demystified

Visual Basic 2005 Demystified

Jeff Kent

McGraw-Hill Professional
2006
nidottu
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.There’s no easier, faster, or more practical way to learn the really tough subjectsVisual Basic 2005 Demystified fully explains the language and its libraries and applications. You’ll even learn to create a Visual Basic program without writing code. This self-teaching guide comes complete with key points, background information, quizzes at the end of each chapter, and even a final exam. Simple enough for beginners but challenging enough for advanced students, this is a lively and entertaining brush-up, introductory text, or classroom supplement.
Can't Stop Won't Stop

Can't Stop Won't Stop

Jeff Chang

Ebury Press
2007
pokkari
He not only provides a history of the music, but a fascinating insight into the social background of young black America. Stretching from the early 70s through to the present day, this is the definitive history of hip-hop.
Guide to Looking After Your Property
For 10 years Jeff Howell has been answering readers' queries about property through his very popular 'Ask Jeff' column in the Sunday Telegraph. This book, in user-friendly Question and Answer format, addresses all the issues every home owner needs to know. Packed with expert tips, Jeff Howell offers comprehensive and authoritative advice on everything from boilers and builders, to central heating, condensation, damp proofing, dry rot, plumbing and woodworm. Using readers' stories as case histories, this authoritative book is the key to understanding how to maintain your home properly. How do you decide what needs doing and when? How do you find a decent builder? How do you judge if the work has been done to the right standard? All the answers and more are here in this clearly presented, accessible and practical book.For all the latest information visit Jeff Howell's website: www.askjeff.co.uk
GUI Bloopers 2.0

GUI Bloopers 2.0

Jeff Johnson

Morgan Kaufmann Publishers In
2007
nidottu
GUI Bloopers 2.0, Second Edition, is the completely updated and revised version of GUI Bloopers. It looks at user interface design bloopers from commercial software, Web sites, Web applications, and information appliances, explaining how intelligent, well-intentioned professionals make these mistakes – and how you can avoid them. GUI expert Jeff Johnson presents the reality of interface design in an entertaining, anecdotal, and instructive way while equipping readers with the minimum of theory. This updated version reflects the bloopers that are common today, incorporating many comments and suggestions from first edition readers. It covers bloopers in a wide range of categories including GUI controls, graphic design and layout, text messages, interaction strategies, Web site design – including search, link, and navigation, responsiveness issues, and management decision-making. Organized and formatted so information needed is quickly found, the new edition features call-outs for the examples and informative captions to enhance quick knowledge building. This book is recommended for software engineers, web designers, web application developers, and interaction designers working on all kinds of products.
Quantifying the User Experience

Quantifying the User Experience

Jeff Sauro; James R Lewis

Morgan Kaufmann Publishers In
2016
nidottu
Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout.
Designing User Interfaces for an Aging Population

Designing User Interfaces for an Aging Population

Jeff Johnson; Kate Finn

Morgan Kaufmann Publishers In
2017
nidottu
Designing User Interfaces for an Aging Population: Towards Universal Design presents age-friendly design guidelines that are well-established, agreed-upon, research-based, actionable, and applicable across a variety of modern technology platforms. The book offers guidance for product engineers, designers, or students who want to produce technological products and online services that can be easily and successfully used by older adults and other populations. It presents typical age-related characteristics, addressing vision and visual design, hand-eye coordination and ergonomics, hearing and sound, speech and comprehension, navigation, focus, cognition, attention, learning, memory, content and writing, attitude and affect, and general accessibility. The authors explore characteristics of aging via realistic personas which demonstrate the impact of design decisions on actual users over age 55.
The Sourcebook for Clinical Research

The Sourcebook for Clinical Research

Jeff Nelligan; Natasha Martien

Academic Press Inc
2018
nidottu
A single trial is complex, with numerous regulations, administrative processes, medical procedures, deadlines and specific protocol instructions to follow. And yet, there has existed no single-volume, comprehensive clinical research reference manual for investigators, medical institutions, and national and international research personnel to keep on the shelf as a ready reference to navigate through trial complexities and ensure compliance with U.S. Federal Regulations and ICH GCP until The Sourcebook for Clinical Research. An actionable, step-by-step guide through beginning to advanced topics in clinical research with forms, templates and checklists to download from a companion website, so that study teams will be compliant and will find all the necessary tools within this book. Additionally, the authors developed Display Posters for Adverse Events Plus Reporting and Medicare Coverage Analysis that can be purchased separately here: https://www.elsevier.com/books-and-journals/book-companion/9780128162422/order-display-posters. Moreover, The Sourcebook for Clinical Research contains clear information and guidance on the newest changes in the industry to keep seasoned investigators and staff current and compliant, in addition to providing detailed information regarding the most complex topics. This book serves as a quick, actionable, off-the-shelf resource to keep by your side at the medical clinic.
Designing with the Mind in Mind

Designing with the Mind in Mind

Jeff Johnson

Morgan Kaufmann Publishers In
2020
nidottu
User interface (UI) design rules and guidelines, developed by early HCI gurus and recognized throughout the field, were based on cognitive psychology (study of mental processes such as problem solving, memory, and language), and early practitioners were well informed of its tenets. But today practitioners with backgrounds in cognitive psychology are a minority, as user interface designers and developers enter the field from a wide array of disciplines. HCI practitioners today have enough experience in UI design that they have been exposed to UI design rules, but it is essential that they understand the psychological basis behind the rules in order to effectively apply them. In Designing with the Mind in Mind, best-selling author Jeff Johnson provides designers with just enough background in perceptual and cognitive psychology that UI design guidelines make intuitive sense rather than being just a list of rules to follow.
Option Trader's Workbook, The

Option Trader's Workbook, The

Jeff Augen

Addison Wesley
2011
nidottu
Successful options trading requires extensive practice. Most options books offer theory and strategies, but don't offer the practice needed to prepare for real-world trades, where the wrong split-second decisions can cost you dearly. Expert trader Jeff Augen covers every key scenario you'll encounter in modern options trading, guides you through successful trade executions, and shows how to overcome key pitfalls that trip up most traders. You'll walk through trades designed to profit from changing prices and volatility, time decay, rapid price spikes, and many other factors. This second edition introduces powerful new techniques, and reflects the long-term impacts of the 2009 crash. New problems include: New CBOE Weekly Options Expiration options, and their unique pricing dynamics. Using collars, covered calls, and covered puts to structure income-generating trades with well-defined risk profiles. Using ratio trading, VIX options, volatility ETFs, and variance trading to generate profits from shifts in volatility. Each section contains beginner, intermediate, and advanced sections, helping you build your skills one trade at a time, no matter how much experience you have--or how little. You'll find several hundred questions, all designed to mirror real life, and supported with clearly explained solutions.