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How We Change: (And Ten Reasons Why We Don't)

How We Change: (And Ten Reasons Why We Don't)

Ross Ellenhorn

HARPER PAPERBACKS
2023
nidottu
The Coronavirus pandemic has revealed a very big secret we've been keeping from ourselves and each other: We can be remarkably agile in the face of change. How is it that we are able to so radically and rapidly change our daily behavior in order to follow the social distancing and stay-at-home policies during the pandemic, and yet--pandemic or not--we typically find it difficult, if not impossible, to reach smaller personal goals like dieting, getting organized or changing destructive habits? The pandemic is life-threatening, so it ignites our survival instincts, activating that part of our brains charged with speedily and efficiently getting us to safety. But cholesterol, alcohol, and physical passivity are all life-threatening, and many of us humans have done a lousy job changing in regard to these issues, even when we have reliable information that they are killing us. Why do we struggle to change what would so obviously help ourselves individually? Ross Ellenhorn's book, How we Change (and the Ten Reasons Why We Don't) gives a fascinating answer. A clinician and thought leader in the mental health and addiction fields, he suggests that we're often looking in the wrong direction when we try to decipher the factors that support human change. He suggests that it's much more fruitful to look at why we don't change, than figure out why we do. By looking at the reasons we don't change, we give ourselves the best chance of actually changing in meaningful ways. Ellenhorn explains how we are wired to double down on the familiar because of what he calls the "Fear of Hope" - the act of protecting ourselves from further disappointment--and identifies the "10 Reasons Not to Change" to help us see why we behave the way we do when we are faced with the challenge of hope. Among them are: - To change means raising your expectations and thus risking that you'll disappoint yourself.- Once you change, you are more accountable to make other changes than if you stayed the same- When you change, your future become much less predictable.- Change means destroying psychological monuments you've built to commemorate past injuries- Every time you change, you raise the possibility of losing or disrupting your relationship with certain peopleBy addressing this little known reality of fear of hope, and how it influences the 10 Reasons Not to Change, Ellenhorn actually gives us hope, helping us to work toward the change we seek. Ellenhorn speaks to the core of our insecurities and fears about ourselves, with a humor and kindness. By turning our judgments about self-destructive behaviors into curious questions about them, he teaches us to think about our actions to discover what we truly want - even if we're going about getting it in the wrong way. How We Change is a brilliant approach that will forever alter our perspective - and help us achieve the transformation we truly seek.
The Explosive Child [Sixth Edition]

The Explosive Child [Sixth Edition]

Ross W Greene

HarperPaperbacks
2021
nidottu
Now in a revised and updated 6th edition, the groundbreaking, research-based approach to understanding and parenting children who frequently exhibit severe fits of temper and other challenging behaviors, from a distinguished clinician and pioneer in the field.What’s an explosive child? A child who responds to routine problems with extreme frustration—crying, screaming, swearing, kicking, hitting, biting, spitting, destroying property, and worse. A child whose frequent, severe outbursts leave his or her parents feeling frustrated, scared, worried, and desperate for help. Most of these parents have tried everything-reasoning, explaining, punishing, sticker charts, therapy, medication—but to no avail. They can’t figure out why their child acts the way he or she does; they wonder why the strategies that work for other kids don’t work for theirs; and they don’t know what to do instead.Dr. Ross Greene, a distinguished clinician and pioneer in the treatment of kids with social, emotional, and behavioral challenges, has worked with thousands of explosive children, and he has good news: these kids aren’t attention-seeking, manipulative, or unmotivated, and their parents aren’t passive, permissive pushovers. Rather, explosive kids are lacking some crucial skills in the domains of flexibility/adaptability, frustration tolerance, and problem solving, and they require a different approach to parenting. Throughout this compassionate, insightful, and practical book, Dr. Greene provides a new conceptual framework for understanding their difficulties, based on research in the neurosciences. He explains why traditional parenting and treatment often don’t work with these children, and he describes what to do instead. Instead of relying on rewarding and punishing, Dr. Greene’s Collaborative Problem Solving model promotes working with explosive children to solve the problems that precipitate explosive episodes, and teaching these kids the skills they lack.
Purple Crayons

Purple Crayons

Ross Ellenhorn

HARPERCOLLINS PUBLISHERS INC
2022
sidottu
In this joyous and inventive rereading of the beloved children’s book Harold and the Purple Crayon, the author of How We Change (And Ten Reasons Why We Don’t) celebrates our inherent “sacred originality” and establishes a new framework for self-reliance.In 1955, Crockett Johnson introduced one of the world’s most beloved and enduring young adventurers, Harold and his purple crayon. Today, we need Harold and his penchant for creative solutions more than ever. In Purple Crayons, Ross Ellenhorn looks to Johnson’s classic for insights and answers that can help us understand our current condition and point the way towards solutions for healing. Purple Crayons tells a story about America then and now, about living one’s life as art; about the powers that block us from doing so, about the pull and perils of conformity; about serious play and too much seriousness, about what it means to feel alive inside and what deadens our existence. It’s also about 1955 in America, all that lay before and—presciently—all that lay ahead, as each of us struggles to draw meaningful and resilient existences on the blank pages—the future yet unlived—of our lives.This delightful, provocative adventure is a gift of kindness and love that encourages us and gives us hope. As he traces Harold’s journey, Ellenhorn offers insights into our “sacred originality”—the idea that each of our unique inner lives are worth nurturing and protecting, and the perseverance, courage, connection, and community necessary to sustain them. Engaging, thoughtful, wise—and illustrated throughout with drawings from the original Harold—Purple Crayons transcends the current divides separating us, reminding us that our fulfillment rests on tapping into what is original about ourselves, finding ways to express our originality, and understanding that doing so is rooted in who we are as Americans.
The Murder at World's End

The Murder at World's End

Ross Montgomery

William Morrow Company
2026
sidottu
Knives Out meets Downton Abbey Secrets, murder, and mayhem collide as this unlikely sleuthing duo--an under-butler and a foul-mouthed octogenarian--hunt a killer in a manor sealed against the end of the world, in this locked-room mystery by #1 New York Times bestselling author Ross Montgomery. Cornwall, 1910. On a remote tidal island, the Viscount of Tithe Hall is absorbed in feverish preparations for the apocalypse that he believes will accompany the passing of Halley's Comet. The Hall must be sealed from top to bottom--every window, chimney, and keyhole closed off before night falls. But what the pompous, dishonest Viscount has failed to take into account is the danger that lies within... By morning, he will be dead in his sealed study, murdered by his own ancestral crossbow. All eyes turn to Steven Pike, Tithe Hall's newest under-butler. Fresh out of Borstal for a crime he didn't commit, he is the wrong man in the wrong place at the wrong time. His unlikely ally? Miss Decima Stockingham, the foul-mouthed, sharp as a tack, eighty-year-old family matriarch. Fearless and unconventional, she relishes chaos and puzzles alike, and a murder is just the thrill she's been waiting for. Together, this mismatched duo must navigate secret passages, buried grudges, and rising terror to unmask the killer before it's too late...
The French Way

The French Way

Ross Steele

McGraw-Hill Professional
2006
nidottu
Achieve savoir faire and fit into French culture with easeWritten by an internationally renowned expert in French culture, Ross Steele, this second edition of The French Way offers a uniquely impartial and fully up-to-date perspective on French attitudes, tastes, and customs regarding everything from business style (formal) to pets (doted on), conversation (an art form) to humor (satiric, political), love (truly, madly, deeply) to time ("Better late than never!").With the help of The French Way, you will: Understand how people from every corner of France interact, do business, and live their daily lives Become well-versed in ninety major topics including food, family, holidays, the media, religion, sports, money, entertainment, and le shoppingLearn the truth about common myths and misconceptions concerning the French and communicate comfortably with French-speaking people without committing faux pas
Devil to Pay

Devil to Pay

Ross Kemp

Cornerstone
2011
pokkari
Nick Kane is a man with nothing to lose, and everything to prove. A model soldier fighting for queen and country, it seemed nothing could stop him becoming one of the very top officers. But that was then. And this is now. Injured in a bomb blast on reconnaissance in Iraq, he's forced out of the army and into the quiet life.
Warriors

Warriors

Ross Kemp

Arrow Books Ltd
2011
pokkari
Ross Kemp has encountered conflict and warfare the world over, broadcasting from some of the most volatile military hot-zones. From meeting the world's deadliest gangsters, to perhaps his hardest assignment of all; embedded with the British Army in Afghanistan's Helmand province, where he witnessed some of the fiercest fighting of the conflict and was trained in the tactics they use to stay alive.Stationed with British forces for his award-winning television documentaries, Ross Kemp has not only experienced the terror and exhilaration of life on the frontline, but also the courage and leadership of today's servicemen and women. The plight of our Armed Forces is one especially close to his heart, and here for the first time Kemp tells the breathtaking stories of commandos, medics, submariners, fighter pilots, infantrymen, sailors and engineers in daring raids, stirring last stands and acts of extreme valour. British Fighting Heroes is Ross Kemp's personal tribute to some of the most remarkable men and women to have served in the British Armed Forces during the two World Wars, many of them unsung or forgotten. From Sgt Major Stan Hollis, D-Day's only VC winner, to Freddie Spencer Chapman the reluctant war hero who spent three years behind enemy lines in Burma fighting guerrilla warfare against troops, each account is an extraordinary tale of courage, adventure and patriotic sacrifice.
Moving Target

Moving Target

Ross Kemp

Cornerstone
2012
pokkari
His mission: Kidnap the head of the vicious La Frontera drugs cartel and get him back to the UK to face trial for murder. All that's standing in his way is the cartel's four thousand trained soldiers, a corrupt army and police force and a former South African special forces colonel who has been paid to track him down.
Raiders

Raiders

Ross Kemp

Arrow Books Ltd
2013
pokkari
To the people of Great BritainWorld War II was the deadliest and bloodiest war in history. Never before or since have so many people made such a personal sacrifice in the line of duty.Raiders tells the extraordinary true stories of six of the most daring special operations ever undertaken in warfare and the heroism of the people behind them.Operation Chariot was the most ambitious amphibious raid ever mounted by the British Forces. Attacking the heavily fortified dry dock at St Nazaire in German occupied France, an elite group of commandos battered their way through a maelstrom of bullets and incendiaries. Their boat is punctured by over a hundred shell holes, the dead and wounded lie all around them on the decks, but still their guns are blazing and still they press on...'Courage is the first of human qualities because it is the quality that guarantees all others'Winston Churchill
Bioprocess Engineering Principles

Bioprocess Engineering Principles

Ross Carlson; Kate Morrissey; Pauline M. Doran

ELSEVIER SCIENCE PUBLISHING CO INC
2024
nidottu
Bioprocess Engineering Principles, Third Edition provides a solid introduction to bioprocess engineering for students with a limited engineering background. The book explains process analysis from an engineering perspective using worked examples and problems that relate to biological systems. Application of engineering concepts is illustrated in areas of modern biotechnology, such as recombinant protein production, bioremediation, biofuels, drug development, and tissue engineering, as well as microbial fermentation. With new and expanded material, this remains the book of choice for students seeking to move into bioprocess engineering
CompTIA Linux+ / LPIC-1 Pearson uCertify Course Student Access Card

CompTIA Linux+ / LPIC-1 Pearson uCertify Course Student Access Card

Ross Brunson; Sean Walberg

Pearson IT Certification
2016
lisenssiavain
Welcome to CompTIA Linux+ / LPIC-1 Pearson uCertify CourseThe CompTIA Linux+ / LPIC-1 Pearson uCertify Course is an easy-to-use online course that allows you to assess your readiness and teaches you what you need to know to pass the LX0-103 & LX0-104 / 101-400 & 102-400 exams. Master all of the CompTIA Linux+ / LPIC-1 exam objectives in the framework of CompTIA Linux+ / LPIC-1 Cert Guide interactive eBook. The interactive eBook includes informative text, tables, step-by-step lists, images, video, interactive exercises, glossary flash cards, and review activities. Gauge your readiness with a pre-assessment exam with questions specifically designed to identify your deficiencies. Then after you have worked through the course material take two complete practice exam simulations to see if you are ready or where you need to study more. Finally there is a thorough post assessment exam simulation to get you ready for exam day. In total there are more than 240 practice questions. All of the content–the complete Cert Guide, the practice questions, the exercises, and the activities–is focused around the official CompTIA Linux+ / LPIC-1 exam objectives.
Traffic Enforcement and Crash Investigation
The first of its kind,TRAFFIC ENFORCEMENT AND CRASH INVESTIGATION, 1/e presents comprehensive traffic related material that new police officers need to know. From the history of traffic laws to future trends, it helps officers understand the basic elements of traffic enforcement and crash investigation. Beyond just a traffic law manual, it includes social and ethical issues and hot topics such as dealing with official misconduct, quotas, tolerances and officer discretion. Its strong coverage of DUIs and up-to-date guidelines help prepare officers for one of their primary responsibilities: traffic enforcement, DUI enforcement and crash related investigations.
CompTIA Linux+ XK0-005 Cert Guide

CompTIA Linux+ XK0-005 Cert Guide

Ross Brunson

PEARSON EDUCATION (US)
2024
nidottu
Learn, prepare, and practice for CompTIA Linux+ XK0-005 exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning. CompTIA® Linux+ XK0-005 Cert Guide from Pearson IT Certification helps you prepare to succeed on the CompTIA® Linux+ exam by directly addressing the exam's objectives as stated by CompTIA®. Leading instructor and expert Ross Brunson shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes Complete coverage of the exam objectives and a test-preparation routine designed to help you pass the examsDo I Know This Already? quizzes, which allow you to decide how much time you need to spend on each sectionChapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughlyThe powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reportsAn online, interactive Flash Cards application to help you drill on Key Terms by chapterA final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategiesStudy plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that ensure your exam success. This study guide helps you master all the topics on the Linux+ XK0-005 exam, deepening your knowledge of: System Management: Linux fundamentals; file management; storage configuration and management; networking tools; configuration files; software installation; software configurationSecurity: Security best practices; firewall implementation and configuration; remote connectivity configuration and execution; access controlsScripting, Containers, and Automation: Shell script creation; container operations; version controlTroubleshooting: Storage issues; network resource issues; CPU and memory issues; user access and file permissions
The AI Revolution in Customer Service and Support

The AI Revolution in Customer Service and Support

Ross Smith; Mayte Cubino; Emily McKeon

PEARSON EDUCATION (US)
2024
nidottu
In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data scienceHow to develop an AI vision for your organizationHow and where to incorporate AI technology in your customer experience fl owAbout new roles and responsibilities for your organizationHow to improve customer experience while optimizing productivityHow to implement responsible AI practicesHow to strengthen your culture across all generations in the workplaceHow to address concerns and build strategies for reskilling and upskilling your peopleHow to incorporate games, play, and other techniques to engage your agents with AIExplore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments… and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
Gangs

Gangs

Ross Kemp

Penguin Books Ltd
2008
pokkari
Ross Kemp squares up to the world's hardest streetfighters in Gangs...Across the world millions of people are members of street gangs. In groups they fight, stab, rob, rape and murder anyone who isn't one of their own. And when rival gangs meet - what you get is warfare.Ross Kemp, whose dad was a copper and taught him right from wrong, decided to infiltrate these secret underworld organizations to discover who they are, what makes them tick and what the law is doing to curb their criminal activity. On his harrowing journey he: • meets murderous members of the Number gang in a Cape Town jail • crosses paths with warlords in Guatemala • gets shot at in El Salvador • is set on fire as an initiation test for Russian Neo-Nazis Only TV hardman Ross Kemp could get this close to the world's most violent street gangs: he's tough enough to earn their trust and so get them to confide their innermost secrets. It's a wild ride - and not for the faint hearted.Ross Kemp was born in Essex in 1964, to a father who was a senior detective with the Metropolitan Police and had served in the army for four years. He is a BAFTA award-winning actor, journalist and author, who is best known for his role of Grant Mitchell in Eastenders. His award-winning documentary series Ross Kemp on Gangs led to his international recognition as an investigative journalist.
God's Own Country

God's Own Country

Ross Raisin

Penguin Books Ltd
2009
pokkari
Granta Best Young British Novelist and Sunday Times Young Writer of the Year, Shortlisted for NINE literary awards'Ross Raisin's story of how a disturbed but basically well-intentioned rural youngster turns into a malevolent sociopath is both chilling in its effect and convincing in its execution' J. M. Coetzee 'Utterly frightening and electrifying' Joshua Ferris 'Astonishing, funny, unsettling ... An unforgettable creation [whose] literary forebears include Huckleberry Finn, Holden Caulfield and Alex from A Clockwork Orange' The Times'Remarkable, compelling, very funny and very disturbing . . . like no other character in contemporary fiction' Sunday TimesIn God's Own Country, one of the most celebrated debut novels of recent years, Ross Raisin tells the story of solitary young farmer, Sam Marsdyke, and his extraordinary battle with the world.Expelled from school and cut off from the town, mistrusted by his parents and avoided by city incomers, Marsdyke is a loner until he meets rebellious new neighbour Josephine. But what begins as a friendship and leads to thoughts of escape across the moors turns to something much, much darker with every step.'Powerful, engrossing, extraordinary, sinister, comic. A masterful debut' Observer
Waterline

Waterline

Ross Raisin

Penguin Books Ltd
2012
pokkari
Granta Best Young British Novelist and Sunday Times Young Writer of the YearMick Little used to be a shipbuilder on the Glasgow yards. But as they closed one after another down the river, the search for work took him and his beloved wife, Cathy, to Australia, and back again, struggling for a living, longing for home. With devastating vision, Ross Raisin brings to life the story of an ordinary man caught in the outer reaches of modern existence, suffering the loss of a great love. Waterline paints a captivating portrait of the alienation of lives lived quietly all around us, and of one man s existence dissolved through grief, and the long journey home."'There are rare novels that embed themselves in your sensibility so profoundly you can imagine conversations arising between characters that never occurred on the page . . . A work of grace: a human being rendered by a triumph of ventriloquism and empathy' Alan Warner, Guardian'Spectacular' Time Out'A poignant, shocking, wry, shaming, yet profoundly generous, and cunningly crafted classic ... If you're looking for the definitive novel for our times, this is the strongest candidate I've read for ages' Scotsman'Raisin is a novelist of terrific ability and great verve' Philip Hensher, Sunday Telegraph
Gangs II

Gangs II

Ross Kemp

Penguin Books Ltd
2009
pokkari
Hard man Ross Kemp journeys into dark heart of some of the most notorious gangs on earth in Gangs II.Ross Kemp once again squares up to the world's deadliest gangsters in this breathtaking follow up to the bestselling Gangs. This time his travels take him as close to home as Liverpool and as far away as Colombia and East Timor. And the gangs he meets just get meaner: * Ross is tear-gassed investigating Polish Neo-Nazi football thugs * In Columbia he meets the Sicarios, who'll kill for a few pesos * A gun is shoved in his face in Los Angeles * He's shown how to make a crossbow in East TimorRisking his life, Ross Kemp goes deep into the realms of gangland culture, and in the nail-biting and jaw-dropping Gangs II, he meets some of the most frightening men in the world.'Frightening, disturbing' Irish ExaminerRoss Kemp was born in Essex in 1964, to a father who was a senior detective with the Metropolitan Police and had served in the army for four years. He is a BAFTA award-winning actor, journalist and author, who is best known for his role of Grant Mitchell in Eastenders. His award-winning documentary series Ross Kemp on Gangs led to his international recognition as an investigative journalist.
NAMA Mia!

NAMA Mia!

Ross O'Carroll-Kelly

Penguin Books Ltd
2012
pokkari
It was no country for young men. Or women ...Unemployment, emigration and do-it-yourself hair colour kits were once again a fact of life. Taxes were on the up, the IMF were on the way and there was a cash for gold outlet in Foxrock Village.But the signs for recovery were good - for me, at least. I was the chief executive of one of the few businesses turning a profit in this town, a shredding company helping to dispose of the Celtic Tiger's dirty little secrets. And I was getting plenty of love action - as the boy-toy of an attractive sixty-year-old woman who was totally rolling in it. I never imagined myself ending up as a gigolo. But, as the saying goes, where there's a will, there's a way-hey-hey!With presents galore, sex on demand and a hot meal on the table every night, life was storting to look up again. All I had to do to aovid focking it up was to keep my chinos buttoned. And, well, you can probably guess how that went.