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CompTIA Linux+ / LPIC-1 Pearson uCertify Course Student Access Card

CompTIA Linux+ / LPIC-1 Pearson uCertify Course Student Access Card

Ross Brunson; Sean Walberg

Pearson IT Certification
2016
lisenssiavain
Welcome to CompTIA Linux+ / LPIC-1 Pearson uCertify CourseThe CompTIA Linux+ / LPIC-1 Pearson uCertify Course is an easy-to-use online course that allows you to assess your readiness and teaches you what you need to know to pass the LX0-103 & LX0-104 / 101-400 & 102-400 exams. Master all of the CompTIA Linux+ / LPIC-1 exam objectives in the framework of CompTIA Linux+ / LPIC-1 Cert Guide interactive eBook. The interactive eBook includes informative text, tables, step-by-step lists, images, video, interactive exercises, glossary flash cards, and review activities. Gauge your readiness with a pre-assessment exam with questions specifically designed to identify your deficiencies. Then after you have worked through the course material take two complete practice exam simulations to see if you are ready or where you need to study more. Finally there is a thorough post assessment exam simulation to get you ready for exam day. In total there are more than 240 practice questions. All of the content–the complete Cert Guide, the practice questions, the exercises, and the activities–is focused around the official CompTIA Linux+ / LPIC-1 exam objectives.
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Traffic Enforcement and Crash Investigation

Traffic Enforcement and Crash Investigation

Ross Olmos

Pearson
2010
nidottu
The first of its kind,TRAFFIC ENFORCEMENT AND CRASH INVESTIGATION, 1/e presents comprehensive traffic related material that new police officers need to know. From the history of traffic laws to future trends, it helps officers understand the basic elements of traffic enforcement and crash investigation. Beyond just a traffic law manual, it includes social and ethical issues and hot topics such as dealing with official misconduct, quotas, tolerances and officer discretion. Its strong coverage of DUIs and up-to-date guidelines help prepare officers for one of their primary responsibilities: traffic enforcement, DUI enforcement and crash related investigations.
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CompTIA Linux+ XK0-005 Cert Guide

CompTIA Linux+ XK0-005 Cert Guide

Ross Brunson

PEARSON EDUCATION (US)
2024
nidottu
Learn, prepare, and practice for CompTIA Linux+ XK0-005 exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning. CompTIA® Linux+ XK0-005 Cert Guide from Pearson IT Certification helps you prepare to succeed on the CompTIA® Linux+ exam by directly addressing the exam's objectives as stated by CompTIA®. Leading instructor and expert Ross Brunson shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes Complete coverage of the exam objectives and a test-preparation routine designed to help you pass the examsDo I Know This Already? quizzes, which allow you to decide how much time you need to spend on each sectionChapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughlyThe powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reportsAn online, interactive Flash Cards application to help you drill on Key Terms by chapterA final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategiesStudy plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that ensure your exam success. This study guide helps you master all the topics on the Linux+ XK0-005 exam, deepening your knowledge of: System Management: Linux fundamentals; file management; storage configuration and management; networking tools; configuration files; software installation; software configurationSecurity: Security best practices; firewall implementation and configuration; remote connectivity configuration and execution; access controlsScripting, Containers, and Automation: Shell script creation; container operations; version controlTroubleshooting: Storage issues; network resource issues; CPU and memory issues; user access and file permissions
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The AI Revolution in Customer Service and Support

The AI Revolution in Customer Service and Support

Ross Smith; Mayte Cubino; Emily McKeon

PEARSON EDUCATION (US)
2024
nidottu
In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data scienceHow to develop an AI vision for your organizationHow and where to incorporate AI technology in your customer experience fl owAbout new roles and responsibilities for your organizationHow to improve customer experience while optimizing productivityHow to implement responsible AI practicesHow to strengthen your culture across all generations in the workplaceHow to address concerns and build strategies for reskilling and upskilling your peopleHow to incorporate games, play, and other techniques to engage your agents with AIExplore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments… and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
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Gangs

Gangs

Ross Kemp

Penguin Books Ltd
2008
pokkari
Ross Kemp squares up to the world's hardest streetfighters in Gangs...Across the world millions of people are members of street gangs. In groups they fight, stab, rob, rape and murder anyone who isn't one of their own. And when rival gangs meet - what you get is warfare.Ross Kemp, whose dad was a copper and taught him right from wrong, decided to infiltrate these secret underworld organizations to discover who they are, what makes them tick and what the law is doing to curb their criminal activity. On his harrowing journey he: • meets murderous members of the Number gang in a Cape Town jail • crosses paths with warlords in Guatemala • gets shot at in El Salvador • is set on fire as an initiation test for Russian Neo-Nazis Only TV hardman Ross Kemp could get this close to the world's most violent street gangs: he's tough enough to earn their trust and so get them to confide their innermost secrets. It's a wild ride - and not for the faint hearted.Ross Kemp was born in Essex in 1964, to a father who was a senior detective with the Metropolitan Police and had served in the army for four years. He is a BAFTA award-winning actor, journalist and author, who is best known for his role of Grant Mitchell in Eastenders. His award-winning documentary series Ross Kemp on Gangs led to his international recognition as an investigative journalist.
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God's Own Country

God's Own Country

Ross Raisin

Penguin Books Ltd
2009
pokkari
Granta Best Young British Novelist and Sunday Times Young Writer of the Year, Shortlisted for NINE literary awards'Ross Raisin's story of how a disturbed but basically well-intentioned rural youngster turns into a malevolent sociopath is both chilling in its effect and convincing in its execution' J. M. Coetzee 'Utterly frightening and electrifying' Joshua Ferris 'Astonishing, funny, unsettling ... An unforgettable creation [whose] literary forebears include Huckleberry Finn, Holden Caulfield and Alex from A Clockwork Orange' The Times'Remarkable, compelling, very funny and very disturbing . . . like no other character in contemporary fiction' Sunday TimesIn God's Own Country, one of the most celebrated debut novels of recent years, Ross Raisin tells the story of solitary young farmer, Sam Marsdyke, and his extraordinary battle with the world.Expelled from school and cut off from the town, mistrusted by his parents and avoided by city incomers, Marsdyke is a loner until he meets rebellious new neighbour Josephine. But what begins as a friendship and leads to thoughts of escape across the moors turns to something much, much darker with every step.'Powerful, engrossing, extraordinary, sinister, comic. A masterful debut' Observer
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Waterline

Waterline

Ross Raisin

Penguin Books Ltd
2012
pokkari
Granta Best Young British Novelist and Sunday Times Young Writer of the YearMick Little used to be a shipbuilder on the Glasgow yards. But as they closed one after another down the river, the search for work took him and his beloved wife, Cathy, to Australia, and back again, struggling for a living, longing for home. With devastating vision, Ross Raisin brings to life the story of an ordinary man caught in the outer reaches of modern existence, suffering the loss of a great love. Waterline paints a captivating portrait of the alienation of lives lived quietly all around us, and of one man s existence dissolved through grief, and the long journey home."'There are rare novels that embed themselves in your sensibility so profoundly you can imagine conversations arising between characters that never occurred on the page . . . A work of grace: a human being rendered by a triumph of ventriloquism and empathy' Alan Warner, Guardian'Spectacular' Time Out'A poignant, shocking, wry, shaming, yet profoundly generous, and cunningly crafted classic ... If you're looking for the definitive novel for our times, this is the strongest candidate I've read for ages' Scotsman'Raisin is a novelist of terrific ability and great verve' Philip Hensher, Sunday Telegraph
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Gangs II

Gangs II

Ross Kemp

Penguin Books Ltd
2009
pokkari
Hard man Ross Kemp journeys into dark heart of some of the most notorious gangs on earth in Gangs II.Ross Kemp once again squares up to the world's deadliest gangsters in this breathtaking follow up to the bestselling Gangs. This time his travels take him as close to home as Liverpool and as far away as Colombia and East Timor. And the gangs he meets just get meaner: * Ross is tear-gassed investigating Polish Neo-Nazi football thugs * In Columbia he meets the Sicarios, who'll kill for a few pesos * A gun is shoved in his face in Los Angeles * He's shown how to make a crossbow in East TimorRisking his life, Ross Kemp goes deep into the realms of gangland culture, and in the nail-biting and jaw-dropping Gangs II, he meets some of the most frightening men in the world.'Frightening, disturbing' Irish ExaminerRoss Kemp was born in Essex in 1964, to a father who was a senior detective with the Metropolitan Police and had served in the army for four years. He is a BAFTA award-winning actor, journalist and author, who is best known for his role of Grant Mitchell in Eastenders. His award-winning documentary series Ross Kemp on Gangs led to his international recognition as an investigative journalist.
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NAMA Mia!

NAMA Mia!

Ross O'Carroll-Kelly

Penguin Books Ltd
2012
pokkari
It was no country for young men. Or women ...Unemployment, emigration and do-it-yourself hair colour kits were once again a fact of life. Taxes were on the up, the IMF were on the way and there was a cash for gold outlet in Foxrock Village.But the signs for recovery were good - for me, at least. I was the chief executive of one of the few businesses turning a profit in this town, a shredding company helping to dispose of the Celtic Tiger's dirty little secrets. And I was getting plenty of love action - as the boy-toy of an attractive sixty-year-old woman who was totally rolling in it. I never imagined myself ending up as a gigolo. But, as the saying goes, where there's a will, there's a way-hey-hey!With presents galore, sex on demand and a hot meal on the table every night, life was storting to look up again. All I had to do to aovid focking it up was to keep my chinos buttoned. And, well, you can probably guess how that went.
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The Shelbourne Ultimatum

The Shelbourne Ultimatum

Ross O'Carroll-Kelly

Penguin Books Ltd
2013
pokkari
After his brush with death Ross O'Carroll-Kelly - schools rugby legend, award-winning author and lover of the ladeez - is back with a renewed lust for life - all thrillingly revealed in The Shelbourne Ultimatum.Ross wakes up from his coma to find a country that has changed beyond recognition. Shrewsbury Road has become a ghost estate. Marks and Spencer are selling microwavable coddle. And a Euro discount store is about to open in the Powerscourt Townhouse Centre. And he was only unconscious for twenty-four hours.But never mind all that. The main thing is that whoever tried to kill him missed all his vital organs. All his vital organs. And having had such a lucky escape Ross vows not to waste another minute of his life. There are thousands of women out there and just one Ross to go around. He needs to focus.Of course, life gets in the way. He has a daughter who hates him, a son who is growing up way too fast and a soon-to-be-ex wife who is resorting to increasingly desperate measures to stop the bank from repossessing the house. Oh, and the Gords - get this! - think he's lying to them.Lying? Ross?'Ross's misadventures and on-the-nose observations never fail to provoke a laugh-out-loud reaction ... bursting at the seams with spot-on parody' Irish Times'Will leave you with pains in your cheeks from laughing' RTÉ GuideThe Shelbourne Ultimatum is the twelfth novel in Paul Howard's 'Ross O'Carroll-Kelly' series. Ross books have sold half a million copies, are annually nominated for the Popular Fiction prize at the Irish Book Awards - where they have twice won the prize - and are also critically acclaimed as satirical masterpieces. Titles include The Curious Incident of the Dog in the Nightdress, Should have Got off at Sydney Parade, This Champagne Mojito is the Last Thing I Own, Rhino What You Did Last Summer, NAMA Mia! and The Oh My God Delusion. The last of these was chosen as Ireland's favourite book in Eason's 125th birthday poll.
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The Underground Man

The Underground Man

Ross Macdonald

Penguin Classics
2012
pokkari
When a chance encounter makes him a witness to the abduction of a child, private detective Lew Archer can't help but be drawn into the case, pursuing a trail that leads all too quickly to murder. While forest fires rage in the hills around Los Angeles, threatening the homes of some of the city's wealthiest families, Archer unearths a hidden history of failed marriages, runaway children, and a man's life consumed by a search for the father who abandoned him.Ross Macdonald's Lew Archer mysteries rewrote the conventions of the detective novel with their credible, humane hero, and with Macdonald's insight and moral complexity won new literary respectability for the hardboiled genre previously pioneered by Dashiell Hammett and Raymond Chandler. They have also received praise from such celebrated writers as William Goldman, Jonathan Kellerman, Eudora Welty and Elmore Leonard.
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The Goodbye Look

The Goodbye Look

Ross Macdonald

Penguin Classics
2012
pokkari
Lew Archer, world-weary private investigator, is hired by Larry and Irene Chalmers when they suspect that their troubled son Nick is involved in their own burglary. But when a fellow investigator - one who's been working with Nick - turns up dead, Archer soon realizes this isn't simply about some stolen loot. To help their son, Archer must uncover the truth about a kidnap years ago, and discover why the handgun from a decades-old killing apparently turns up at every new and terrible murder. In The Goodbye Look, Ross Macdonald exposes the damage families can cause one another in the name of love, lies and greed.Ross Macdonald's Lew Archer mysteries rewrote the conventions of the detective novel with their credible, humane hero, and with Macdonald's insight and moral complexity won new literary respectability for the hardboiled genre previously pioneered by Dashiell Hammett and Raymond Chandler. They have also received praise from such celebrated writers as William Goldman, Jonathan Kellerman, Eudora Welty and Elmore Leonard.
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The Chill

The Chill

Ross Macdonald

Penguin Classics
2012
pokkari
Private detective Lew Archer has better things to do than take on an investigation for Alex Kincaid, a young man claiming that his new bride, Dolly, has gone missing. Snapped by a hotel photographer on the day of their wedding, the beautiful girl vanished only hours after and Alex has heard nothing since. But when Archer begins digging, he finds evidence that links Dolly to brutal murders that span two decades, and a terrible secret. In this byzantine and compelling tale, Ross Macdonald explores the darkest experiences that can bind a family together - and tear it apart.Ross Macdonald's Lew Archer mysteries rewrote the conventions of the detective novel with their credible, humane hero, and with Macdonald's insight and moral complexity won new literary respectability for the hardboiled genre previously pioneered by Dashiell Hammett and Raymond Chandler. They have also received praise from such celebrated writers as William Goldman, Jonathan Kellerman, Eudora Welty and Elmore Leonard.
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The Drowning Pool

The Drowning Pool

Ross Macdonald

Penguin Classics
2012
pokkari
When Maude Slocum - beautiful, frightened and angry - comes to Lew Archer's office with a poison pen letter intended for her husband, he reluctantly agrees to help her. As he follows the Slocums around, Archer finds that Mrs Slocum might have the least of the family's troubles: her teenage daughter is desolate, her husband is in the closet and her mother-in-law has just come to an unpleasant end in the swimming pool. But why is their handsome ex-chauffeur still hanging around? And what does the sinister Pacific Refinery Company have to do with the all the bloodshed? The Drowning Pool is Ross Macdonald's gripping tale of adultery, jealousy, murder and lies.Ross Macdonald's Lew Archer mysteries rewrote the conventions of the detective novel with their credible, humane hero, and with Macdonald's insight and moral complexity won new literary respectability for the hardboiled genre previously pioneered by Dashiell Hammett and Raymond Chandler. They have also received praise from such celebrated writers as William Goldman, Jonathan Kellerman, Eudora Welty and Elmore Leonard.
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The Galton Case

The Galton Case

Ross Macdonald

Penguin Classics
2012
pokkari
Twenty years ago, Anthony Galton vanished, along with his streetwise bride and several thousand dollars of the Galton fortune. Now his dying mother wants him found, and Lew Archer is on the case: is Anthony hiding somewhere, happy and eager not to be discovered? But what Archer finds - a headless skeleton, a clever con and a terrified blonde - reveals a game whose stakes are so high that someone is willing to kill.The Galton Case is a wonderfully devious and poetic look at poverty, greed, murder and identity.Ross Macdonald's Lew Archer mysteries rewrote the conventions of the detective novel with their credible, humane hero, and with Macdonald's insight and moral complexity won new literary respectability for the hardboiled genre previously pioneered by Dashiell Hammett and Raymond Chandler. They have also received praise from such celebrated writers as William Goldman, Jonathan Kellerman, Eudora Welty and Elmore Leonard.
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Ganglands: Brazil

Ganglands: Brazil

Ross Kemp

Penguin Books Ltd
2009
pokkari
Deep in the heart of Rio, a new gang has emerged in the favelas. A gang with a sinister reputation, heavy-duty weaponry and a seemingly limitless drug supply. Recruited by the shady organization Trojan Industries, teenage tearaway Luiz Alves must gain initiation, infiltrate the gang and find out who's backing them.But with guns on every street corner and the threat of exposure - and brutal death - hanging over his head, Luiz's mission of discovery isn't his biggest problem.Staying alive is.
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Ex-Libris

Ex-Libris

Ross King

PENGUIN BOOKS
2002
nidottu
A cryptic summons to a remote country house launches Isaac Inchbold, a London bookseller and antiquarian, on an odyssey through seventeenth-century Europe. Charged with the task of restoring a magnificent library destroyed by the war, Inchbold moves between Prague and the Tower Bridge in London, his fortunes--and his life--hanging on his ability to recover a missing manuscript. Yet the lost volume is not what it seems, and his search is part of a treacherous game of underworld spies and smugglers, ciphers, and forgeries. Inchbold's adventure is compelling from beginning to end as Ross King vividly recreates the turmoil of Europe in the seventeenth century--the sacks of great cities; Raleigh's final voyage; the quest for occult knowledge; and a watery escape from three mysterious horsemen.A Book Sense 76 pick
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Domino

Domino

Ross King

PENGUIN BOOKS
2003
nidottu
Ross King's delightful, Rabelaisian novel recounts the adventures of young George Cautley, an aspiring artist who, as he makes his way through London's high society, finds that nothing is as it seems and everyone wears a disguise. Moving from masquerade balls in London to the magnificent and mysterious opera houses of Venice, Cautley is drawn into a web of intrigue and murder spun by the seductive and tempestuous Lady Beauclair. Suspenseful, menacing, and laced with black humor, King's picaresque tale is full of surprisesand suspense, told at the pace of a thriller and with the richness of a restored painting.
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Returning To the Teachings

Returning To the Teachings

Ross Rupert

Penguin Books Canada Ltd
2006
pokkari
In his bestselling book Dancing with a Ghost, Rupert Ross began his exploration of Aboriginal approaches to justice and the visions of life that shape them. Returning to the Teachings takes this exploration further still. During a three-year secondment with Justice Canada, Ross travelled from the Yukon to Cape Breton Island, examining--and experiencing--the widespread Aboriginal preference for "peacemaker justice." In this remarkable book, he invites us to accompany him as he moves past the pain and suffering that grip so many communities and into the exceptional promise of individual, family and community healing that traditional teachings are now restoring to Aboriginal Canada. He shares his confusion, frustrations and delights as Elders and other teachers guide him, in their unique and often puzzling ways, into ancient visions of Creation and our role with it. Returning to the Teachings is about Aboriginal justice and much more, speaking not only to our minds, but also to our hearts and spirits. Above all, it stands as a search for the values and visions that give life its significance and that any justice system, Aboriginal or otherwise, must serve and respect.
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Indigenous Healing

Indigenous Healing

Ross Rupert

Penguin USA
2014
pokkari
Imagine a world in which people see themselves as embedded in the natural order, with ethical responsibilities not only toward each other, but also toward rocks, trees, water and all nature. Imagine seeing yourself not as a master of Creation, but as the most humble, dependent and vulnerable part. Rupert Ross explores this indigenous world view and the determination of indigenous thinkers to restore it to full prominence today. He comes to understand that an appreciation of this perspective is vital to understanding the destructive forces of colonization. As a former Crown Attorney in northern Ontario, Ross witnessed many of these forces. He examines them here with a special focus on residential schools and their power to destabilize entire communities long after the last school has closed. With help from many indigenous authors, he explores their emerging conviction that healing is now better described as "decolonization therapy." And the key to healing, they assert, is a return to the traditional indigenous world view. The author of two previous bestsellers on indigenous themes, Dancing with a Ghost and Returning to the Teachings, Ross shares his continuing personal journey into traditional understanding with all of the confusion, delight and exhilaration of learning to see the world in a different way. Ross sees the beginning of a vibrant future for indigenous people across Canada as they begin to restore their own definition of a "healthy person" and bring that indigenous wellness into being once again. Indigenous Healing is a hopeful book, not only for indigenous people, but for all others open to accepting some of their ancient lessons about who we might choose to be.
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