Anita Candy

This series is designed for supervisors and front line managers and has been re-written to support the latest Management Standards from the Management Charter Initiative who have provided the Foreword. Each book provides the knowledge and understanding required for the core and major options associated with the NVQ/SVQ3 level qualifications in Supervisory Management and is written in a manner that links learning with the supervisor/front line manager's work experience. As such it also supports non-competence programmes such as the NEBSM Introductory and Full Certificate programmes in Supervisory Management. Whilst finance at supervisory level has no dedicated management standards, it is vital that the competent supervisor/front line manager can understand the financial implications of their role. The RESOURCES section of this book provides the reader with an understanding of the language and practices of the finance function as they relate to the work situation. The INFORMATION section considers the types of information the supervisor/front line manager is likely to encounter, and looks at the ways of distributing and presenting such information.

Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel, etc. within organizations.

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. The specific aspects of operations are covered in detail: Work practices. Planning. Resourcing. Legislation. Customer relations.