Brad Jeavons

This book will appeal to both established leaders and aspiring leaders in every type of organisation. It provides the why, what and how for the key systems needed to sustain a culture of Enterprise Excellence where the organisation and its people thrive and grow. It provides a blueprint for each system that can be easily adapted for any type of organisation with real-life examples and case studies. This is not a theoretical book - it is a practical leadership handbook that helps you design systems that will deliver a culture of excellence. About the Authors: Chris Butterworth Chris is a multi-award-winning author, international speaker and executive coach. A certified Shingo Institute Academy Member and Faculty Fellow, he works with executive teams to embed cultures of continuous improvement. Chris is co-author of five Shingo award-winning books, including Leading Excellence: The 5 Hats of the Adaptive Leader, and editor of Enterprise Alignment and Results. Stephen Dargan Stephen is a transformational leader with over 20 years' experience across Australia and Europe. A Shingo Institute Academy Member and graduate of the Australian Institute of Company Directors, he is also a Lean Six Sigma Black Belt (Cardiff University). Stephen has led high-performing teams across banking, financial services and mining, driving sustainable growth and customer-focused cultures. He is co-author of the Shingo Award-winning book Leading Excellence: The 5 Hats of the Adaptive Leader. Brad Jeavons Brad is a facilitator and coach who helps organisations build cultures of continuous improvement and innovation. He is host of the Enterprise Excellence Podcast and Community and author of Agile Sales: Delivering Customer Journeys of Value and Delight. A certified Lean Competency System trainer and Shingo Institute Academy Member, Brad is co-author of the Shingo Award-winning book Leading Excellence. Dr Indrajit Ray Dr Indrajit Ray is a passionate advocate for developing people and evolving organisations through human-centred transformation. With over 20 years' experience, he leads enterprise-wide transformation and operational excellence, aligning people, processes and performance to deliver sustainable results. He works across all organisational levels and holds a PhD in Process Systems Engineering from Imperial College London.

This book will appeal to leaders and aspiring leaders in every type of organisation. It explains the why and how of creating successful organisations with amazing cultures where people flourish.It is a practical leadership handbook full of real life stories, insights and tips based on the authors' many years of experience in senior leadership roles. A key insight is the need for leaders to recognise that one size does not fit all in the way they lead their organisation and interact with their people. Leaders need to be adaptive to the context and the person.To enable this the authors have developed the concept of the "5 hats of adaptive leaders". These enable leaders to understand why, when and how to adapt their style as appropriate to any given context.The book is full of real life examples that every leader can relate to and provides them with a practical, easy to follow approach to building the habits of an adaptive leader.It is an inspirational and motivational read that enables the reader to immediately take action to make a positive impact on themselves, their people and their organisation.

If you ever wondered if Agile methodology can be applied to a sales environment, then this is the book for you. A step-by-step process explained from the point of view of someone who has walked the walk, not just talked the talk. A compelling read for anyone who wants to elevate their sales approach above the crowd.–Ken Aitken Managing Director, SmartFreight The sales function, once believed to be exempt from the requirement to practice continuous improvement, is struggling. Now shaken by the age of e-commerce, sales teams are looking for answers. Agile Sales provides a path forward.–Robert HafeyAuthor, Lean Safety and Lean Safety Gemba WalksThe Agile philosophy has grown and achieved success initially through the technology design and development teams of some of the world’s largest, most successful organizations. Recently, it has been adopted by the marketing departments of these organizations and others, and new techniques are evolving for defining, engaging, and providing customers with amazing and unique experiences.Sales teams are becoming disrupted by technology and the differentiated experiences marketing teams are providing for their customers online using Agile techniques. Sales organizations have been looking for a way to avoid disruption and get back into the game with value. Sales teams are now beginning to adopt Agile, which is enabling these teams to revolutionize the way they engage customers with value and delightful experiences that result in greater value for the customers and themselves.This book outlines how Agile can help sales teams develop a culture of innovation focused on their customers. This book takes the reader through the customer’s buying journey (Agile technique), outlining tips and tricks that have come from Agile deployments within sales functions to help them get started.The key benefit for the reader is the introduction of a proven philosophy and techniques that will help them avoid disruption, elevate themselves from the commodity trap, and achieve success again. This book provides the reader with insights into how to achieve sustainable change using real-life case examples. The reader will also experience enjoyment and delight from the stories told and case examples provided.

If you ever wondered if Agile methodology can be applied to a sales environment, then this is the book for you. A step-by-step process explained from the point of view of someone who has walked the walk, not just talked the talk. A compelling read for anyone who wants to elevate their sales approach above the crowd.–Ken Aitken Managing Director, SmartFreight The sales function, once believed to be exempt from the requirement to practice continuous improvement, is struggling. Now shaken by the age of e-commerce, sales teams are looking for answers. Agile Sales provides a path forward.–Robert HafeyAuthor, Lean Safety and Lean Safety Gemba WalksThe Agile philosophy has grown and achieved success initially through the technology design and development teams of some of the world’s largest, most successful organizations. Recently, it has been adopted by the marketing departments of these organizations and others, and new techniques are evolving for defining, engaging, and providing customers with amazing and unique experiences.Sales teams are becoming disrupted by technology and the differentiated experiences marketing teams are providing for their customers online using Agile techniques. Sales organizations have been looking for a way to avoid disruption and get back into the game with value. Sales teams are now beginning to adopt Agile, which is enabling these teams to revolutionize the way they engage customers with value and delightful experiences that result in greater value for the customers and themselves.This book outlines how Agile can help sales teams develop a culture of innovation focused on their customers. This book takes the reader through the customer’s buying journey (Agile technique), outlining tips and tricks that have come from Agile deployments within sales functions to help them get started.The key benefit for the reader is the introduction of a proven philosophy and techniques that will help them avoid disruption, elevate themselves from the commodity trap, and achieve success again. This book provides the reader with insights into how to achieve sustainable change using real-life case examples. The reader will also experience enjoyment and delight from the stories told and case examples provided.