Carrie James

How teens navigate a networked world and how adults can support them.What are teens actually doing on their smartphones? Contrary to many adults’ assumptions, they are not simply “addicted” to their screens, oblivious to the afterlife of what they post, or missing out on personal connection. They are just trying to navigate a networked world. In Behind Their Screens, Emily Weinstein and Carrie James, Harvard researchers who are experts on teens and technology, explore the complexities that teens face in their digital lives, and suggest that many adult efforts to help—“Get off your phone!” “Just don’t sext!”—fall short. Weinstein and James warn against a single-minded focus by adults on “screen time.” Teens worry about dependence on their devices, but disconnecting means being out of the loop socially, with absence perceived as rudeness or even a failure to be there for a struggling friend. Drawing on a multiyear project that surveyed more than 3,500 teens, the authors explain that young people need empathy, not exasperated eye-rolling. Adults should understand the complicated nature of teens’ online life rather than issue commands, and they should normalize—let teens know that their challenges are shared by others—without minimizing or dismissing. Along the way, Weinstein and James describe different kinds of sexting and explain such phenomena as watermarking nudes, comparison quicksand, digital pacifiers, and collecting receipts. Behind Their Screens offers essential reading for any adult who cares about supporting teens in an online world.

How young people think about the moral and ethical dilemmas they encounter when they share and use online content and participate in online communities.Fresh from a party, a teen posts a photo on Facebook of a friend drinking a beer. A college student repurposes an article from Wikipedia for a paper. A group of players in a multiplayer online game routinely cheat new players by selling them worthless virtual accessories for high prices. In Disconnected, Carrie James examines how young people and the adults in their lives think about these sorts of online dilemmas, describing ethical blind spots and disconnects. Drawing on extensive interviews with young people between the ages of 10 and 25, James describes the nature of their thinking about privacy, property, and participation online. She identifies three ways that young people approach online activities. A teen might practice self-focused thinking, concerned mostly about consequences for herself; moral thinking, concerned about the consequences for people he knows; or ethical thinking, concerned about unknown individuals and larger communities. James finds, among other things, that youth are often blind to moral or ethical concerns about privacy; that attitudes toward property range from "what's theirs is theirs" to "free for all"; that hostile speech can be met with a belief that online content is "just a joke"; and that adults who are consulted about such dilemmas often emphasize personal safety issues over online ethics and citizenship. Considering ways to address the digital ethics gap, James offers a vision of conscientious connectivity, which involves ethical thinking skills but, perhaps more important, is marked by sensitivity to the dilemmas posed by online life, a motivation to wrestle with them, and a sense of moral agency that supports socially positive online actions.