Charlotte Rayner

Organizational Behaviour, Third Edition, builds on the strengths and successes of the previous editions and has been fully updated to reflect changes in the world of work and the context of organizational behaviour within that world.

This in depth yet concise text has been designed specifically to cater for the CIPD module in Managing and Leading People and as such is closely aligned to the Standards. Students on similar modules with appropriate content such as People and Organisations, on wider business degrees, will also find the book extremely useful.Building on the success of the first edition, this revised and updated edition adopts a more international perspective and includes brand new material, including more on organisational behaviour. Other hot topics covered include managing and leading people in a strategic context, ethics and diversity, the psychological contract, motivation and reward, recruitment and selection and developing for the future. The text includes a range of learning features to encourage students to be more critical, such as case studies, real-world examples and discussion questions.

Workplace bullying is an area that has attracted significant press attention throughout the last decade. A variety of well publicized surveys have revealed that this is an issue endemic in working life in Britain; and, at a conservative estimate, over half the working population can expect to experience bullying at work (either directly by being bullied, or through witnessing it) at some stage in their careers. This is now seen to be a disturbing event, with something like a fifth of witnesses and a quarter of direct targets leaving their organizations. This serious damage to individuals has been accorded little direct research in Britain, although it has resulted in court cases brought under health and safety and equal opportunities legislation. The recognition of the problem and the emergence of court cases, have both served to focus employers on the need to deal with the issue. The recent strike vote at Ford in Dagenham, asking the employer to enforce existing anti-harassment policies, highlights the fact that having paper policies is not enough. Workplace Bullying is derived from the largest survey ever carried out on workplace bullying, supported by the CBI, TUC, Federation of Small Businesses, IPD, and the HSE among others. This study covered 5,500 people, but the book goes beyond it to explore all the issues associated with what is becoming a major issue in organizations.