Colleen Sullivan

'Charting Your Course to New Horizons' provides the reader with a structure to develop and build personal life skills using the metaphor of building a sailing craft and going on a journey of self-discovery. The content has been developed from evidence based counselling theory and includes many practical self discovery exercises. Many of the exercises are suitable to be applied in a counselling setting. The book is of value to readers who want to embark on their own journey of self-discovery, either on their own or in a group setting.

Successful Practice Management: Exceeding Patient Expectations is a must-have for all healthcare practices. It includes an extensive guide on how to run a successful healthcare practice, an in-depth discussion on the importance of patients over the seven stages of the patient consultation process, and an emphasis on the importance of patients' need for expert care, understanding, and satisfaction from the practice experience. There are 12 detailed chapters that provide the reader with an analysis of healthcare practice management for patient satisfaction, recognising and removing barriers to patient value from consultations, developing personnel and practice systems, and financial compliance requirements and quality control. This book is written as a practical guide for healthcare practices that focuses on and emphasises the importance of patients.