Dmitry A. Kozlov

This textbook covers the fundamentals of forecasting in tourism. Deal with the theory of tourism planning and forecasting as well as qualitative and quantitative methods of forecasting.This textbook is intended for bachelor and master's programs, studying hotel business and also for specialists in the field of hotel business.

The textbook covers the fundamentals of organizational structure of hotels: from the basics of organizational design to the detailed structures of common hotel departments. In the first chapter the types of organizational structures is considered. The organizational structure is depended on hotel size. So, it is necessary to know what type of structure is the most appropriate to specific hotel. Besides, type of organizational structure may depend on specific goals of enterprise at specific moment in time. Second chapter is dedicated to organizational design. Any organization passes there stages of its development. Managers should know on what stage they are and what to do to change their current stage. Third chapter addresses issues regarding organizational structures of almost all known hotel departments. Of course, not all positions are represented in all hotels. But in this textbook almost all possibilities are described. This textbook is intended for bachelor and master's programs, studying hotel business and also for any specialists in hotel business.