Fatma Ozcan

After a discussion of the theory of software agents, this book presents IMPACT (Interactive Maryland Platform for Agents Collaborating Together), an experimental agent infrastructure that translates formal theories of agency into a functional multiagent system that can extend legacy software code and application-specific or legacy data structures.Software agents are the latest advance in the trend toward smaller, modular pieces of code, where each module performs a well-defined, focused task or set of tasks. Programmed to interact with and provide services to other agents, including humans, software agents act autonomously with prescribed backgrounds, beliefs, and operations. Systems of agents can access and manipulate heterogeneously stored data such as that found on the Internet.After a discussion of the theory of software agents, this book presents IMPACT (Interactive Maryland Platform for Agents Collaborating Together), an experimental agent infrastructure that translates formal theories of agency into a functional multiagent system that can extend legacy software code and application-specific or legacy data structures. The book describes three sample applications: a store, a self-correcting auto-pilot, and a supply chain.

Natural language interfaces provide an easy way to query and interact with data and enable non-technical users to investigate data sets without the need to know a query language. Recent advances in natural language understanding and processing have resulted in a renewed interest in natural language interfaces to data. The main challenges in natural language querying are identifying the entities involved in the user utterance, connecting the different entities in a meaningful way over the underlying data source to interpret user intents, and generating a structured query. There are two main approaches in the literature for interpreting a user’s natural language query. The first are rule-based systems that make use of semantic indices, ontologies, and knowledge graphs to identify the entities in the query, understand the intended relationships between those entities, and utilize grammars to generate the target queries. Second are hybrid approaches that utilize both rule-based techniques as well as deep learning models. Conversational interfaces are the next natural step to one-shot natural language querying by exploiting query context between multiple turns of conversation for disambiguation. In this monograph, the authors review the rule-based and hybrid technologies that are used in natural language interfaces and survey the different approaches to natural language querying. They also describe conversational interfaces for data analytics and discuss several benchmarks used for natural language querying research and evaluation. The monograph concludes with discussion on challenges that need to be addressed before these systems can be widely adopted.