Jean-Louis Ermine

Knowledge Capital, vital for organizations' sustainability, competitiveness, and stability, can be regenerated in a value-added manner, enabling the development of high-quality products and services through innovative Knowledge Management (KM) techniques. One effective approach is establishing and implementing ISO-compliant Knowledge Management Systems (KMS) across various sectors.Covering nearly all aspects of Knowledge Management, this book offers a comprehensive overview of the evolution and description of core theories, along with their applications in a few case studies that thoroughly analyze the necessary procedures and technologies for developing KMS. The book encompasses the latest trends showcasing the increasing integration of artificial intelligence techniques within KM practices, as discernible through scores of service providers. Additionally, it addresses the challenges of measuring the effectiveness of KM techniques and the value they bring to organizations, thereby supporting the successful and sustainable implementation of KM. It also highlights innovative frameworks such as the Virtuous KM Cycle, MASK techniques, the Daisy Model, and the Husain-Ermine AI-KM Model.The publication is an essential resource for students and researchers specializing in Knowledge Management, as well as for managers, academicians, and practitioners in both the public and private sectors.

The Mask Methodology and Knowledge Books enables an organization to develop knowledge books, which have proven to be easy to use, easy to store, find and manage, and easy to update as organizational knowledge changes. They have also proven to be highly effective self-study and training resources. Until now, application of the methodology has been limited to Europe – specifically French speaking countries, because the source documentation and in person training materials have not yet been translated to languages other than French. This compelling new contribution to the field comprises of: A review the types of knowledge capital, and highlight the critical role of tacit knowledge in business operations; an introduction to the economic context for identifying and valuing critical business knowledge; and explanation of the relationship of knowledge engineering to MASK (Method for Analyzing and Structuring Knowledge); a outline of the six models that comprise the MASK model; an explanation of the importance of focusing on expertise that is well recognized by and essential to an organization; instruction on how to design a Knowledge Book for self-study and training; and a guide to building a governance and maintenance process for knowledge books.

The status of knowledge management (KM) as a mature science has long been recognized in the academic world. However, in the economic arena, its connection with companies and organizations has been more gradual. Jean-Louis Ermine established a theoretical and practical framework for KM in Knowledge Management: The Creative Loop, which was also published by Wiley. In this second volume, practical examples are illustrated with real case studies. Modeled on the four-step operational approach inspired by ?the creative loop?, this book includes four sets of real case studies ? each one following the basic presentation of the fundamental material. Knowledge Management in Innovative Companies 2 is especially useful for practitioners, as there are numerous illustrations based on best practices for each specific KM step and for global project implementation. Indeed, the last chapter is dedicated to the implementation of a global KM corporate project.

The status of knowledge management (KM) as a mature science has long been recognized in the academic world. However, in the economic arena, its connection with companies and organizations has been more gradual. Jean-Louis Ermine established a theoretical and practical framework for KM in his book, Knowledge Management: The Creative Loop ? issued by the same publishers as this book. In this latest tome, practical examples are illustrated with real case studies. Modeled on the four-step operational approach inspired by ?the creative loop?, this book includes four sets of real case studies ? each one following the basic presentation of the fundamental material per step. Knowledge Management in Innovative Companies 1 is especially useful for practitioners, as there are numerous illustrations based on best practices for each specific KM step and for global project implementation. Indeed, the last chapter is dedicated to the implementation of a global KM corporate project.

Knowledge management is a strategic issue for companies, and international standards such as ISO recently integrate it into its requirements. However, it is still an ill-defined concept, and methodologies to implement it are not very well known. This book is the result of over twenty years of research in different labs and application in a wide range of public or private companies around the world. It gives a global and coherent view both from the theoretical and practical point of views.