Jeffrey L. Cruickshank

Robert's Rules of Order, written more than 150 years ago by a military man, are no longer relevant. America needs a new guide that spells out how to work together effectively in groups of all kinds, one that takes account of recent developments in the field of consensus building and dispute resolution. Enter the concensus-building approach, as introduced and explained in a step-by-step approach using realistic scenarios, by Susskind and Cruickshank.