Jill West

Introduce IT technical support as best-selling authors and educators Andrews, West and Dark explain how to work with users as well as install, maintain, secure and troubleshoot software in COMPTIA A+ CORE 2 EXAM: GUIDE TO OPERATING SYSTEMS AND SECURITY, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare students for the 220-1002 certification exam. Extensive updates reflect the most current technology, techniques and industry standards in IT support. Each chapter covers core and advanced topics with an emphasis on practical application and learning by doing. Additional coverage explores the latest developments in security, Active Directory, operational procedures, the basics of scripting, mobile operating systems, virtualization, remote support and Windows 10. In addition, Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide certification test prep and interactive activities to prepare future IT support technicians.

Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer hardware and networks in the leading COMPTIA A+ CORE 1 EXAM: GUIDE TO COMPUTING INFRASTRUCTURE, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1001 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest hardware, security, mobile device support, cloud computing and virtualization. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician

Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.

Master the technical skills and industry knowledge you need to begin an exciting career installing, configuring and troubleshooting computer networks with West/Dean/Andrews' NETWORK+ GUIDE TO NETWORKS, 8th edition. It thoroughly prepares you for success on CompTIA's Network+ N10-007 certification exam with fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, security and troubleshooting. Virtualization-based projects give you experience working with a wide variety of hardware, software, operating systems and device interactions, while "On the Job" stories, Applying Concepts activities, and Hands-On and Capstone Projects let you explore concepts in more depth. MindTap Networking offers additional practice and certification prep. The text's emphasis on real-world problem solving provides the tools for success in any computing environment.

Master the technical skills and industry know-how to begin an exciting career installing, configuring, and troubleshooting computer networks with the completely updated NETWORK+ GUIDE TO NETWORKS, 7E. You can prepare for success on CompTIA’s Network+ N10-006 certification exam with fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, and troubleshooting. This edition addresses today’s latest technology with new features that make essential information easily accessible and help you visualize high-level concepts. New OSI layer icons visually link concepts and the OSI model. New and updated "On the Job" stories, Applying Concepts activities, Hands-On and Case Projects let you explore concepts in more depth. The NETWORK+ GUIDE TO NETWORKS, 7E’s emphasis on real-world problem solving provides the tools you need to succeed in any computing environment.