John Michael Roberts

This book examines class relations through numerous empirical case studies, reports, and other sets of data before and during COVID-19. It is divided in four distinctive work processes the global 'productive' digital work process, which comprises areas like manufacturing; 'unproductive' commercial digital work, which comprises sectors like the creative industries, retail and services; digital gig work practices; and the state and public work sectors. Roberts maps class relations in these work processes to three types of digital work: digital labour (or, what is commonly known as platform labour); digitisation of labour (the application of digital technology to everyday work practices); and digitised labour (when automation and smart machines replace 'real' workers in an organisation). Situating the analysis within the broader and global perspective of neoliberalism and financialisation, it demonstrates how the use of digital technology in many workplaces and labour processes has benefited 'unproductive' global capital, particularly capital in the unproductive financial sector.

This book provides a systematic account of the impact of COVID-19 on the digital labour process by situating its analysis within the broader and global perspective of neoliberalism and financialisation. It investigates how COVID-19 has both changed and strengthened neoliberal and financialised class relations in the digital workplace. By drawing on Marxist theory and numerous empirical studies, the book examines these areas both before and during COVID-19 by focusing on five distinctive digital labour and work processes: global 'productive' digital work processes in sectors like manufacturing; 'unproductive' digital work in sectors like retail and finance; creative industries; gig and platform work; and digital work in the state and public sector. It also maps out degrees of class struggle in and around exploitation, oppression and emancipatory potential in the digital workplace before and during the pandemic.

The Arab Spring, chat forums, political leaders tweeting, online petitions, and protestors in the Occupy Movement - new media public spheres have without doubt radically altered social and political activism in society. But to what extent is this new activist public sphere stifled by the neoliberal economy and workfare state? Have we in fact become transformed into subjects of online consumption and orderly surveillance, rather than committed social and political campaigners? In this highly topical book, John Michael Roberts employs a political economy perspective to explore the relationship between financial neoliberal capitalism and digital publics. He assesses the extent to which they provide new forms of radical protest in civil society and offers an indispensable guide to understanding the relationship between the state, new media activism and neoliberal practices.