Kimberly D. Elsbach

This textbook equips students with the latest research on analyzing and improving individual and organizational performance. Each chapter starts with key terms, then contains a short, engaging summary of the central concepts, a spotlight on research to encourage practical application of academic research, one authoritative reading from topic experts, a real-world case study from a contemporary organization, and experiential exercises that bring topic concepts to life. Each section contains an extended case study that integrates concepts across multiple chapters. This new edition offers an updated format and integrates the foundations of organizational behavior, as well as the latest thinking on topics set in a contemporary context, such as virtual work and working in the gig economy. Throughout the book, the authors address how AI is reshaping workplace dynamics. Whether undergraduates or graduate students, this text helps learners experience life in contemporary organizations. It is designed with learning in mind, as each chapter engages the learning cycle: experiencing through exercises, reflecting on personal experience, drawing on theory, and applying through case studies.

This book summarizes the research findings from the relatively new domain of study called "organizational perception management" (OPM). While perception management has been studied at the individual level since the 1960's, organization-level perception management was first examined in the 1980's in the context of corporate annual reports that focused on organizational standard and performance. Since then, empirical studies have expanded the domain of organizational perception management to include the management of organizational identities, as well as the strategic management of specialized organizational images for specific audiences.The goals of Organizational Perception Management are to:*summarize and organize this evolving literature to provide a complete and comprehensive definition of OPM events and tactics;*illustrate OPM events and tactics in specific, real-world contexts; and*identify a set of research themes that may stimulate further research on OPM.This text is grounded primarily in empirical research on OPM, including qualitative field research, and uses current research and case studies to illustrate the application and effectiveness of OPM in context. As such, it will appeal to students, scholars, and practitioners of organizational management.

This book summarizes the research findings from the relatively new domain of study called "organizational perception management" (OPM). While perception management has been studied at the individual level since the 1960's, organization-level perception management was first examined in the 1980's in the context of corporate annual reports that focused on organizational standard and performance. Since then, empirical studies have expanded the domain of organizational perception management to include the management of organizational identities, as well as the strategic management of specialized organizational images for specific audiences.The goals of Organizational Perception Management are to:*summarize and organize this evolving literature to provide a complete and comprehensive definition of OPM events and tactics;*illustrate OPM events and tactics in specific, real-world contexts; and*identify a set of research themes that may stimulate further research on OPM.This text is grounded primarily in empirical research on OPM, including qualitative field research, and uses current research and case studies to illustrate the application and effectiveness of OPM in context. As such, it will appeal to students, scholars, and practitioners of organizational management.