Mahsood Shah

The Rise of Quality Assurance in Asian Higher Education provides information on the well researched quality assurance frameworks, processes, standards, and internal and external monitoring that have taken place around the globe. However, in Asia, where higher education has witnessed rapid growth, and is also contributing significantly to international education which is benefited by many developed countries, this data has not been readily available. In recent years, governments in Asia have made significant investment with an aim of creating education hubs to ensure that higher education is internationally competitive. This book examines the developments in higher education quality assurance in eleven Asian countries, providing systematic insights into national quality assurance arrangements and also examining the different approaches governments in Asia have implemented based on social and economic contexts.

Measuring and Enhancing the Student Experience provides insights on how student experiencemeasures could be used to inform improvements at institutional, course, unit of study and teacherlevel. The book is based on a decade of research and practitioner views on ways to enhance thedesign, conduct, analysis, reporting and closing the loop on student feedback data. While the bookis largely based on Australian case studies, it provides learning experiences for other countries wherestudent experience measures are used in national and institutional quality assurance. Consisting of 13chapters, the book includes a wide range of topics including the role and purpose of student feedback,the use of student feedback in staff performance reviews, staff and student engagement, a studentfeedback and experience framework, the first year experience, use of qualitative data, engagingtransnational students in feedback, closing the loop on feedback, student engagement in nationalquality assurance, use of learning analytics and the future of the student experience. Mahsood Shah is an Associate Professor and Deputy Dean (Learning and Teaching) with School ofBusiness and Law at CQUniversity, Australia. In this role Mahsood is responsible for enhancing theacademic quality and standard of courses. Mahsood is also responsible for learning and teachingstrategy, governance, effective implementation of policies, and enhancement of learning and teachingoutcomes across all campuses. In providing leadership for learning and teaching, Mahsood workswith key academic leaders across all campuses to improve learning and teaching outcomes of coursesdelivered in various modes including face-to-face and online. At CQUniversity, he provides leadershipin national and international accreditation of academic courses. Mahsood is also an active researcher. His areas of research include quality in higher education,measurement and enhancement of student experience, student retention and attrition, studentengagement in quality assurance, international higher education, widening participation and privatehigher education. Chenicheri Sid Nair is the incoming Executive Director, Tertiary Education Commission (TEC), Mauritius.Prior to joining TEC, he was Professor, Higher Education Development at the University of WesternAustralia (UWA), Perth where his work encompassed the improvement of the institutions teachingand learning. Before this appointment to UWA, he was Quality Adviser (Research and Evaluation) inthe Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensiveexpertise in the area of quality development and evaluation, and he also has considerable editorialexperience. Currently, he is Associate Editor of the International Journal of Quality Assurance inEngineering and Technology Education (IJQAETE). He was also a Managing Editor of the ElectronicJournal of Science Education (EJSE). Professor Nair is also an international consultant in a number ofcountries in quality, student voice and evaluations.

Governments have introduced policies to widen the participation of disadvantaged students in higher education. Widening participation policies are also introduced to ensure that higher education contributes to social and economic outcomes. This book includes important insights from 23 leading scholars across 11 countries on a wide range of topics that focus on government policies, institutional structures and the social and economic impacts of widening participation. While widening participation policies and outcomes in developed countries are more widely documented, the policies, achievements, and challenges in other countries such as Brazil, China, Indonesia, South Africa and Palestine are not so widely disseminated. Therefore, the ‘untold stories’ of policies and outcomes of widening participation are a key part of this book. The chapters are organised according to three overarching themes, which include national and transnational studies of the history of widening participation and current policies; inclusive learning and academic outcomes; and socioeconomic structures, concepts and theories.