Marie McCullagh

Good Practice is a course for doctors and medical students who need to communicate with patients in English, and can be used in the classroom or for self-study. This course teaches learners how to handle a range of situations sensitively, such as taking a patient history, breaking bad news, examining a patient and describing treatment options, as well as preparing doctors for dealing with different types of patients, from children to the elderly. Student's Book inludes and a Glossary and Appendix specifically designed for Polish students. The Glossary and Appendix serves as an excellent reference material and includes a glossary of medical terms to facilitate the process of learning for doctors and medical students. The appendix section provides sets of authentic documents from hospitals to familiarise learners with the vocabulary related to hospital admission and standard medical tests.

Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The Teacher's Book is an invaluable tool for anyone wishing to use Good Practice in the classroom. As well as guiding the teacher through the activities, each unit offers background information to the unit topic, notes on medical terminology, pronunciation guidance and suggestions for further reading. The Teacher's Book also offers 12 photocopiable related reading texts and photocopiable worksheets to use with the Good Practice DVD.

Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The DVD is a unique tool that offers students the chance to observe a range of doctor-patient encounters. As well as consolidating language and communication strategies presented in the Student's Book, the DVD also allows learners to explore the importance and impact of non-verbal communication. Each DVD scene is accompanied by a worksheet that encourages students to reflect on various aspects of the consultation.