Nick Craswell

This book surveys recent advances in Conversational Information Retrieval (CIR), focusing on neural approaches that have been developed in the last few years. Progress in deep learning has brought tremendous improvements in natural language processing (NLP) and conversational AI, leading to a plethora of commercial conversational services that allow naturally spoken and typed interaction, increasing the need for more human-centric interactions in IR.The book contains nine chapters. Chapter 1 motivates the research of CIR by reviewing the studies on how people search and subsequently defines a CIR system and a reference architecture which is described in detail in the rest of the book. Chapter 2 provides a detailed discussion of techniques for evaluating a CIR system – a goal-oriented conversational AI system with a human in the loop. Then Chapters 3 to 7 describe the algorithms and methods for developing the main CIR modules (or sub-systems). In Chapter 3, conversational document search is discussed, which can be viewed as a sub-system of the CIR system. Chapter 4 is about algorithms and methods for query-focused multi-document summarization. Chapter 5 describes various neural models for conversational machine comprehension, which generate a direct answer to a user query based on retrieved query-relevant documents, while Chapter 6 details neural approaches to conversational question answering over knowledge bases, which is fundamental to the knowledge base search module of a CIR system. Chapter 7 elaborates various techniques and models that aim to equip a CIR system with the capability of proactively leading a human-machine conversation. Chapter 8 reviews a variety of commercial systems for CIR and related tasks. It first presents an overview of research platforms and toolkits which enable scientists and practitioners to build conversational experiences, and continues with historical highlights and recent trends in a range of application areas. Chapter 9eventually concludes the book with a brief discussion of research trends and areas for future work. The primary target audience of the book are the IR and NLP research communities. However, audiences with another background, such as machine learning or human-computer interaction, will also find it an accessible introduction to CIR.

This book surveys recent advances in Conversational Information Retrieval (CIR), focusing on neural approaches that have been developed in the last few years. Progress in deep learning has brought tremendous improvements in natural language processing (NLP) and conversational AI, leading to a plethora of commercial conversational services that allow naturally spoken and typed interaction, increasing the need for more human-centric interactions in IR.The book contains nine chapters. Chapter 1 motivates the research of CIR by reviewing the studies on how people search and subsequently defines a CIR system and a reference architecture which is described in detail in the rest of the book. Chapter 2 provides a detailed discussion of techniques for evaluating a CIR system – a goal-oriented conversational AI system with a human in the loop. Then Chapters 3 to 7 describe the algorithms and methods for developing the main CIR modules (or sub-systems). In Chapter 3, conversational document search is discussed, which can be viewed as a sub-system of the CIR system. Chapter 4 is about algorithms and methods for query-focused multi-document summarization. Chapter 5 describes various neural models for conversational machine comprehension, which generate a direct answer to a user query based on retrieved query-relevant documents, while Chapter 6 details neural approaches to conversational question answering over knowledge bases, which is fundamental to the knowledge base search module of a CIR system. Chapter 7 elaborates various techniques and models that aim to equip a CIR system with the capability of proactively leading a human-machine conversation. Chapter 8 reviews a variety of commercial systems for CIR and related tasks. It first presents an overview of research platforms and toolkits which enable scientists and practitioners to build conversational experiences, and continues with historical highlights and recent trends in a range of application areas. Chapter 9eventually concludes the book with a brief discussion of research trends and areas for future work. The primary target audience of the book are the IR and NLP research communities. However, audiences with another background, such as machine learning or human-computer interaction, will also find it an accessible introduction to CIR.

Simulated test collections may find application in situations where real datasets cannot easily be accessed due to confidentiality concerns or practical inconvenience. They can potentially support Information Retrieval (IR) experimentation, tuning, validation, performance prediction, and hardware sizing. Naturally, the accuracy and usefulness of results obtained from a simulation depend upon the fidelity and generality of the models which underpin it. The fidelity of emulation of a real corpus is likely to be limited by the requirement that confidential information in the real corpus should not be able to be extracted from the emulated version. We present a range of methods exploring trade-offs between emulation fidelity and degree of preservation of privacy. We present three different simple types of text generator which work at a micro level: Markov models, neural net models, and substitution ciphers. We also describe macro level methods where we can engineer macro properties of a corpus, giving a range of models for each of the salient properties: document length distribution, word frequency distribution (for independent and non-independent cases), word length and textual representation, and corpus growth. We present results of emulating existing corpora and for scaling up corpora by two orders of magnitude. We show that simulated collections generated with relatively simple methods are suitable for some purposes and can be generated very quickly. Indeed it may sometimes be feasible to embed a simple lightweight corpus generator into an indexer for the purpose of efficiency studies. Naturally, a corpus of artificial text cannot support IR experimentation in the absence of a set of compatible queries. We discuss and experiment with published methods for query generation and query log emulation. We present a proof-of-the-pudding study in which we observe the predictive accuracy of efficiency and effectiveness results obtained on emulated versions of TREC corpora. The study includes three open-source retrieval systems and several TREC datasets. There is a trade-off between confidentiality and prediction accuracy and there are interesting interactions between retrieval systems and datasets. Our tentative conclusion is that there are emulation methods which achieve useful prediction accuracy while providing a level of confidentiality adequate for many applications. Many of the methods described here have been implemented in the open source project SynthaCorpus, accessible at: https://bitbucket.org/davidhawking/synthacorpus/

Neural models have been employed in many Information Retrieval scenarios, including ad-hoc retrieval, recommender systems, multi-media search, and even conversational systems that generate answers in response to natural language questions. An Introduction to Neural Information Retrieval provides a tutorial introduction to neural methods for ranking documents in response to a query, an important IR task.This monograph provides a complete picture of neural information retrieval techniques that culminate in supervised neural learning to rank models including deep neural network architectures that are trained end-to-end for ranking tasks. In reaching this point, the authors cover all the important topics, including the learning to rank framework and an overview of deep neural networks. This monograph provides an accessible, yet comprehensive, overview of the state-of-the-art of Neural Information Retrieval.