Nijaz Bajgoric

This book combines the Technology Acceptance Model (TAM) and empirical analysis to investigate the adoption of integrated enterprise business information systems (ISs). TAM has been used extensively in the study of ERP acceptance as well as factors in the success or failure of ERP. To date, the adoption of information systems has been studied using various approaches, including Theory of Reasoned Action (TRA) and Theory of Planned Behaviour (TPB), both of which have roots in cognitive psychology (Nicolas et al., 2008). Even though these models have been used in research, the TAM has succeeded in capturing the attention of the information systems community. The book also analyses Knowledge Management Systems (KMSs), illustrating their function as information technologies for storing, improving and distributing intra- and intercompany knowledge. Knowledge management systems are presented as likely the most debated and polemicized topic in the field of knowledge management. Even though these systems are not a crucial aspect of knowledge management, it is evident that all major players in the ERP industry have cloud- and installation-based KMS solutions that they integrate with their ERP modules. After discussing and analysing these topics, the book illustrates how the respective systems can impact business processes and performance. Given its scope, it appeals not only to researchers, but also to practitioners working in these areas of IT.

Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability.This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include Business impact analysis Assessing the downtime impact Designing an optimal business continuity solution IT auditing as a process of gathering data and evidence to evaluate whether the company’s information systems infrastructure is efficient and effective and whether it meets business goals The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm’s performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book.

Modern business relies heavily on information technology. This book presents a new “always-on” business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. In addition, it develops an implementation framework for the new model by identifying business-critical continuous computing information technologies as implementation drivers.The model proposed in this book reveals the critical role of business continuity management in ensuring business continuity even when operations are unaffected by any disasters. Using empirical survey data, PLS-SEM (Partial Least Squares - Structural Equation Modeling) combined with mediation analysis are used to test the model and hypotheses.The book is chiefly intended for students in Business Administration/Management degree programs and business leaders whose work involves addressing issues such as organizational performance, IT capability, enterprise information systems, IT management, business continuity management, disaster recovery management, risk management, IT auditing, and compliance.

Modern business relies heavily on information technology. This book presents a new “always-on” business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. In addition, it develops an implementation framework for the new model by identifying business-critical continuous computing information technologies as implementation drivers.The model proposed in this book reveals the critical role of business continuity management in ensuring business continuity even when operations are unaffected by any disasters. Using empirical survey data, PLS-SEM (Partial Least Squares - Structural Equation Modeling) combined with mediation analysis are used to test the model and hypotheses.The book is chiefly intended for students in Business Administration/Management degree programs and business leaders whose work involves addressing issues such as organizational performance, IT capability, enterprise information systems, IT management, business continuity management, disaster recovery management, risk management, IT auditing, and compliance.

Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability.This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include Business impact analysis Assessing the downtime impact Designing an optimal business continuity solution IT auditing as a process of gathering data and evidence to evaluate whether the company’s information systems infrastructure is efficient and effective and whether it meets business goals The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm’s performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book.