Penny Reed

When a patient is enthusiastic, he or she can be the best word-of-mouth referral source. Your online reviews will be more positive, and your rate of referrals will go up.In this book you will discover the different types of stories that matter in your practice, along with a blueprint for developing short stories that can have an immediate impact in your case acceptance statistics. In fact, with a little work and practice, you will have a select group of stories to choose from that can be shared in your office and in your marketing efforts online. In this book you will learn: How you can add persuasion power to presentationsEight great metastories you need to tellThe art and science of storytellingThree key characters of persuasive stories: hero, nemesis, and mentorWhy you should not be the hero of your own storiesIf you want lessons on how to improve your persuasion power, with a dash of wry humor thrown in, then Persuade With a Case Acceptance Story is the book for you.

More than 6 million children with disabilities in North America require assistive technology and related services each year in order to participate and succeed in school. This book, Quality Indicators for Assistive Technology, provides an essential guide for assessing a child's needs, choosing and implementing the right technologies and services, and training education professionals in how to optimize learning with these critical tools. Work on the Quality Indicators for Assistive Technology (QIAT) began in the summer of 1998 when a group of assistive technology (AT) service providers shared their concerns about the complexity of selecting, locating, and delivering AT and AT services in K-12 and postsecondary environments. They agreed on the need for professional guidelines to improve the quality and consistency of AT delivery. Since then the QIAT Leadership Team has gathered input from more than 4,000 individuals ranging from students and families to school staff, policy makers and higher education faculty. After many drafts and revisions informed by the field, the result is the Quality Indicators for Assistive Technology: A Comprehensive Guide to Assistive Technology Services. This book is indispensable for:school districts as they strive to develop and provide quality assistive technology services aligned to federal, state and local mandatesassistive technology service providers as they evaluate and constantly improve their servicesconsumers of assistive technology services as they seek appropriate assistive technology services which meet their needsuniversities and professional developers as they conduct research and deliver programs that promote the development of the competencies needed to provide quality assistive technology servicespolicy makers as they attempt to develop judicious and equitable policies related to assistive technology services.Filled with information and supports such as self-evaluation matrices, suggested activities, checklists and other helpful tools, Quality Indicators for Assistive Technology is a clearly written and well-organized resource for those who seek to ensure that quality AT services are provided.

In dental school, you had a big dream for your career and future practice. If your dream has been derailed or you are feeling unfulfilled, Growing Your Dental Business will reveal five keys to growth, including how you can: - Increase your new patient load - Increase your active patients - Increase your case acceptance ratios - Increase office efficiency - Increase hygiene membership If you feel like you have hit the wall, find out what others have done to move past obstacles and get the results they were looking for. Learn, apply the steps in this book, and maximize your results.