Poonam Gupta

There are international pressures on healthcare delivery because of increasing demand and rising costs. Maintaining quality while containing costs is a challenge in both privately and state funded services. If service quality decreases patients suffer and staff are often unhappy. Recruitment and retention become a challenge in services with perceived reduced quality. Continuous Value Management offers a method of managing the tensions between cost, quality, and staff engagement. This book describes a method of managing quality while containing costs. Value Management, developed by Brian Maskell and colleagues, links quality and finance and gives frontline staff greater control of quality and improved information on cost. The Institute of Healthcare Improvement (IHI) have developed this method for healthcare. A collaboration with NHS Scotland tested Continuous Value Management’s application in practice, and the system was then applied to other international healthcare settings including the Middle East, the USA, South American, and South-East Asia. Information on the system was previously available only through conferences, academic papers, and training from IHI. This volume makes the principles and application of Continuous Value Management available to a wider healthcare audience.

There are international pressures on healthcare delivery because of increasing demand and rising costs. Maintaining quality while containing costs is a challenge in both privately and state funded services. If service quality decreases patients suffer and staff are often unhappy. Recruitment and retention become a challenge in services with perceived reduced quality. Continuous Value Management offers a method of managing the tensions between cost, quality, and staff engagement. This book describes a method of managing quality while containing costs. Value Management, developed by Brian Maskell and colleagues, links quality and finance and gives frontline staff greater control of quality and improved information on cost. The Institute of Healthcare Improvement (IHI) have developed this method for healthcare. A collaboration with NHS Scotland tested Continuous Value Management’s application in practice, and the system was then applied to other international healthcare settings including the Middle East, the USA, South American, and South-East Asia. Information on the system was previously available only through conferences, academic papers, and training from IHI. This volume makes the principles and application of Continuous Value Management available to a wider healthcare audience.

Insurance can feel confusing but it doesn't have to be. This practical guide helps you understand what matters before making any insurance decision. With real-life lessons, expert insights, and case studies, veteran financial advisor Poonam Guptaa shows how to choose the right policies that truly protect you. For yourself, your family, or your business-you'll learn to make smarter, safer and more profitable insurance choices.A celebrated educator-turned-financial advisor with 45+ years of impact, Poonam Gupta, Founder of Insure 360, has journeyed from winning Best Teacher & Principal award to empowering thousands globally through ethical insurance advisory. advisory. She now leads a client-first mission with her daughters. This book brings her lifelong insights to help you protect your wealth, avoid costly mistakes and plan smarter.