Rodney J. Scott

Memory and Institutional Amnesia in Government examines the way in which government suffers from institutional amnesia, meaning that it cannot hold or use memory of the past. Consequently, a great deal of important knowledge is erased and those who work in government find themselves repeating the mistakes of the past. The book explores these issues through a comparison of the public services of Australia, New Zealand, and the United Kingdom in which the authors establish the causes of institutional amnesia, analyze its effects, and recommend a series of treatments that might remedy the problems that it causes.

The question of how agencies can work together has been central to the field of public administration for several decades. Despite significant research, the process of collaboration can still be a fraught endeavour for practitioners. Nevertheless, agencies keep trying to work together because it is the only way to make progress on the biggest challenges facing public administrators. This Element reveals the deeply contingent nature of collaboration, rejecting the idea that collaboration can be reduced to a universal best practice. The New Zealand government has implemented such a contingent approach that maps different collaborative methods against problem settings and the degree of trade-off required from the actors' core or individual work. This Element provides a detailed case study of the New Zealand approach, and 18 embedded elements or 'model' collaborative forms for joined-up government. It explains how New Zealand public servants approach the important question: 'when to use which models?'.