Sandra L. Williams

Featuring a foreword by celebrated author, speaker, leader, and educator David W. Jamieson, Ph.D., Experiencing Organization Development: Practice through Case Studies and Role-Plays offers a unique approach to mastering complex concepts in Organization Development (OD) and Change Management (CM) through experiential learning. By utilizing low-tech simulations, including case studies and role-plays, participants focus on cultivating real-world OD skills. The book emphasizes two key models: the Action Research Model (ARM) and the Appreciative Inquiry Model (AIM), highlighting the importance of facilitating change. The book is structured into four sections. Part I lays the groundwork by explaining the how and what participants will learn. It introduces the essential principles of experiential learning, contrasts directive strategies with collaborative approaches to change, and sets the stage for where they will learn by introducing the ""sandbox""—a dynamic organizational ecosystem for practice. Part II features nine scenarios designed to hone participants' problem-solving abilities as OD practitioners. Part III, comprised of five scenarios, focuses on identifying and leveraging an organization's strengths, successes, and opportunities. Parts II and III engage participants through case stories, interactive discussions, skill-building role-plays, and reflective exercises, enhancing both their learning and skill development. Part IV provides appendices with additional resources to further support learning. QR codes include throughout the text provide readers with access to additional web-based content to further engage readers and enrich the learning material. This book is ideal for courses in OD, change management, and related topics. It serves as a practical guide for OD professionals, equipping them with the competencies needed to manage bottom-up change processes effectively within organizations.

This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves fromtheir competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.

This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves fromtheir competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.