Sarah Carr

Geraldlynn is a lively, astute 14-year-old. Her family, displaced by Hurricane Katrina, returns home to find a radically altered public education system. Geraldlynn's parents hope their daughter's new school will prepare her for college--but the teenager has ideals and ambitions of her own. Aidan is a fresh-faced Harvard grad drawn to New Orleans by the possibility of bringing change to a flood-ravaged city. He teaches at an ambitious charter school with a group of newcomers determined to show the world they can use science, data, and hard work to build a model school. Mary Laurie is a veteran educator who becomes principal of one of the first public high schools to reopen after Katrina. Laurie and her staff find they must fight each day not only to educate the city's teenagers, but to keep the Walker community safe and whole. In this powerful narrative non-fiction debut, the lives of these three characters provide readers with a vivid and sobering portrait of education in twenty-first-century America. "Hope Against Hope" works in the same tradition as "Random Family" and "There Are No Children Here" to capture the challenges of growing up and learning in a troubled world.

Used properly jargon can be effective, but used incorrectly it can damage communications, waste time and money, and harm public, patient and staff relations. This book will enable and encourage readers to use language that the intended audience will understand. It provides practical advice based on the author's experience of producing National Health Service documents and contains explanations of common NHS jargon, with alternatives. Plain speaking and writing techniques are included, and there are numerous examples from real NHS management communications. This is an invaluable book for Health Service managers, clinicians with management responsibilities and all those responsible for communicating information about healthcare.