With over 30 years of pediatric experience, Dr. Shahnaz Zomorrodian Erfani shares the advice she used to guide parents and other care givers how to best care for their ill children over the phone. She addresses the most common concerns and frustrations that would lead these caregivers to call the doctor's office after normal business hours. While "on-call" via pager and telephone, her simple and effective strategies were shared with hundreds of patients and their families and now are available in an easy to read, easy to follow format. This book is not intended to replace a medical text book nor advice from a treating physician. Mothers, fathers, grandparents, caregivers, medical students, pediatric interns and resident physicians, and telephone triage nurses alike will all find the information in the book to be a wonderful resource.