Sylvia P Webb

Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice.Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation but also distribution and publicity.Selected examples of interesting features.

Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice. Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

A positive and practical approach to establishing a library or information service. There are real-life examples of the ways in which certain problems have been resolved in specific libraries, as well as a detailed recommended core list of publications. Helpful checklists and sample forms provide time-saving aids.

Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation but also distribution and publicity.Selected examples of interesting features.