Tilman Fertitta

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level.Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. This book shares the key insights that made it all possible.In Shut Up and Listen!, Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:Be the BullNo Spare CustomersChange, Change, ChangeKnow Your NumbersFollow the 95/5 RuleTake No Out of Your VocabularyFor aspiring entrepreneurs or people in business, this guide will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

Para los empresarios listos para alcanzar el siguiente nivel de éxito, el propietario de una pequeña empresa convertido en multimillonario, Tilman Fertitta, comparte los principios de sentido común que han llevado a su imperio mundial de la hospitalidad a la cima.Cuando los empresarios aparecen en Billion Dollar Buyer, los mayores obstáculos que a menudo enfrentan son los que no sospechan: no conocer sus números, no conocer sus fortalezas y debilidades, o no estar dispuestos a hacer un esfuerzo adicional con sus clientes. Fertitta lo ha visto todo. Él sabe que aquello a lo que no le prestas atención puede hundir tu negocio o convertirse en lo que te lanza a la cima. Como dice Fertitta: "Puedes pensar que sabes lo que estás haciendo, pero te mostraré lo que no sabes".Fertitta comparte “tilmanismos” directos en torno a seis elementos de acción clave que cualquier emprendedor puede adoptar hoy:Ser el toroSin clientes de repuestoCambiar, cambiar, cambiarConozca sus númerosSiga la regla 95/5Saca el No de tu vocabularioShut up and Listen!For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top.When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says: “You might think you know what you’re doing, but I’m going to show you what you don’t know.”Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:Be the BullNo Spare CustomersChange, Change, ChangeKnow Your NumbersFollow the 95/5 RuleTake No Out of Your Vocabulary

One of the few true leadership roadmaps to the summit of career success and satisfaction, featuring concise, learn-and-repeat principles for entrepreneurs, leaders of large companies, managers, and executives at any level.For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:“You might think you know what you’re doing, but I’m going to show you what you don’t know.”Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:Be the BullNo Spare CustomersChange, Change, ChangeKnow Your NumbersFollow the 95/5 RuleTake No Out of Your VocabularyA groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

Make business decisions with the same confidence and clarity as the world’s best sports coaches. When the pressure is on, great coaches remain laser-focused, confident, and fully in charge of their roster. They’re the same way when it comes to developing strategies and game plans to succeed. In short, they always win because they have a superior decision-making process.Game-Time Decision Making provides everything you need to up your decision-making game and build a championship-level business. It takes you step by step through the process of:• Putting together an all-pro team with diverse skillsets• Building a positive mindset that will overwhelm the competition • Developing a keen awareness of "the playing field"• Learning from failures so you never make the same mistake twice • Creating both offensive and defensive strategies for branding and marketingWhen you have everything in place to make quick, accurate calls in the toughest of situations, you have what you need to dominate your industry. Game-Time Decision Making is a proven playbook for positioning yourself for success. From creating and utilizing the best tactics and strategies to leading your company through times of change, this is your playbook for total business success. Foreword by Tilman Fertitta, chairman and CEO of Landry's, and owner of the Golden Nugget Casinos and the NBA's Houston Rockets