Understanding Audiences, Customers, and Users via Analytics

Kirjan Understanding Audiences, Customers, and Users via Analytics (2023) on kirjoittanut Bernard J. Jansen. Kirjan kieli on englanti, ja sen on kustantanut Springer International Publishing AG. Kirja on laajuudeltaan 152 sivua ja se on sidottu.

This book presents the foundations of using analytics from the laboratory, social media platforms, and the web. The authors cover key topics including analytics strategy, data gathering approaches, data preprocessing, data quality assessment, analytical methods, tools, and validation methods. The book includes chapters explaining web analytics, social media analytics, and how to create an analytics strategy. The authors also cover on data sources, such as online surveys, crowdsourcing, eye tracking, mouse tracking, social media APIs, search logs, and analytics triangulation. The book also discusses analytical tools for social media analytics, search analytics, persona analytics, user studies, and website analytics. The authors conclude by examining the validity of online analytics.