John Reynolds

Following recent high profile cases of surgical error in the UK and USA, patient safety has become a key issue in healthcare, now placed at heart of junior doctor's training. Errors made by doctors are very similar to those made in other high risk organisations, such as aviation, nuclear and petrochemical industries. Practical Patient Safety aims to demonstrate how core principles of safety from these industries can be applied in surgical and medical practice, in particular through training for health care professionals and healthcare managers. Whilst theoretical aspects of risk management form the backdrop, the book focuses on key techniques and principles of patient safety in a practical way, giving the reader practical advice on how to avoid personal errors, and more importantly how to start patient safety training within his or her department or hospital.

A history of the Citroen presence in the UK from 1923 to 2003. The history of Citroen Cars Ltd. in the UK 1923 - 2003, cataloguing the RHD vehicles built at the Slough Works from 1926 to 1966, and the models subsequently imported from France. It includes the conventional rear-wheel-drive cars of the Andre Citroen era, the Traction Avant, the Kegresse, the 2CV, the DS and ID series, and the Citroen-Maserati SM.. Also, included is the story of the Citroen factory at Slough together with some social history surrounding its opening and operation.

The British read French books and watch French films, they consume French food and wine, and they also choose to drive French cars. By common consent, of all these Gallic vehicles none is more representative of the French character than the Deux Chevaux. 12 years in design and development and 41 years in manufacture, its lifespan covered well over half a century, making it one of the longest-running motoring success stories of all time. Yet at its first appearance at the Paris motor show in 1948 it was dismissed by most motoring journalists and commentators as a commercial disaster - but not by the buying public. Eventually, almost seven million of its various versions and derivatives were built. Today, 10 years after its manufacture ceased, it is still as popular as ever.

This book explores the relationship between problem analysis, leadership, decision making, and change. It contains many problem scenarios, case studies, and vignettes.

People in Organisations is concerned with the examination of contextual and content issues surrounding people and organisations. The module examines those sociological issues such as organisational theory, management, social structure and the nature of work. It also examines psychological issues such as leadership, motivation, perception and personality. The text is aimed at Level 1 business studies undergraduate students and is well supported with case study materials, articles and activities.